on user experience design workflow, then designing and implementing that feasible proposal to solve problems. I love to keep learning trend in UI / UX and development techniques. Try to design products with better user experience, high quality, and increasing conversion rate, dedicating to creating both aesthetic and user-friendly products. Taipei City,TW E-mail: [email protected] Work Experience OneDegree / Sr. Product Designer , Aug 2022 ~ Oct 2023 Develop new pet-insurance product for tortoise and bird ; from 0-1 design process, market research, collaborate with Product Manager and Engineering team.
from Silicon Valley and Taipei, I have consistently delivered highly intuitive and effective enterprise solutions. In my recent work, I designed a risk-management solution to streamline anti-money laundering process, boosting alert accuracy and efficiency. 💼 Experiences Sr. Product Designer EMQ JunJan 2023 Taipei, Taiwan • Conducted user research to prioritize goals and conceptualize solutions to streamline the complex Suspicious Activity Report (SAR) workflow. • Collaborated extensively with data analysts to uncover data insights, utilizing visualizations to help users make data-informed decisions throughout Anti-Money Laundering (AML) investigations. • Established a comprehensive EMQ web app design
to meet the schedule. Project Document : Write and deliver product test plans, reports, user guides to clients and organize dev guides for internal teams. Customer Support : Assist 15-member online/on-site customer support. I was the 2 nd guard for reports. I give users user guides for troubleshooting and log diagnosis to track bugs. Lead users solve problems or dispatch on-site supporters based on analysis. Make sure the response in 2-hour online leading or 4-hour dispatching. User Research : Statistics of the monthly transactions, tracking the contribution of products
[email protected] https://www.linkedin.com/in/eason-lin-855b2971 WORK EXPERIENCE Senior Product Designer • OneDegree SEPOCTMentored and guided assigned junior designers - Collaborated with cross-functional teams such as product managers, engineers, and stakeholders to define and prioritize product requirements - Conducted user research to understand user needs and behavior - Created user flows, wireframes, and prototypes - Designed user interfaces that are visually appealing and easy to use - Developed design systems and guidelines that ensure consistency and scalability across products - Kept up-to-date with insurance trends, tools, and techniques, and shared knowledge