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Definition of Reputation Credits
Russell Kao (Product Manager)
Email: [email protected]
Mobile phone (+886)0912-034-008 Taiwan (R.O.C)
Master of Resources Engineering, National Cheng Kung University, TW
Summary
Skilled and experienced Product Manager in the consumer electronics industry.Focus on hardware-based and software bundled products , experience in product development, product introduction, and the overall management of a product's life from conception to fruition. Skilled at team building, developing strategies, and navigating complexity. Adept at roadmap planning including competitor analysis, STP model and key feature development. An analytical thinker who works collaboratively to get the job done.
Working Experience
Nov 2018 - Present (ATEN international , New Taipei City)
Position : Product Management Specialist ; Product : KeyMander Gaming KVM / KeyMander2 App
- Strategize product roadmap for a gaming product-line (wireless related) has already launched 4 models on the market
- Led cross-functional teams to launch the first gaming KVM at CES
- Drive team pursue lower cost design to enhance profit , finally lower down 33% BOM cost
- Zero to One Hardware & Software Bundle Product Development
- Maintain advantage of the late competitor and set functional requirements through competitive analysis & user interviews
- Leading feature prioritization based on market analysis and feature value incentives
- Improve user experience through user research, usability testing, AB test, and algorithm optimization, raising satisfaction rate by 36%
- Product overlap, optimization based on major pain points , improved 56% product rating & growth downloads 300%
- Enhance first-time user experience (Build in electronic first-time user manual and video instruction)
- Connect with an internal customer service system to systematically manage customer complaints and increase high ratings
- Improve data stability and download speed, and move local data to the cloud.
- Develop data collection backend to assist marketing content to produce crop promotion direction
- Synchronize customer and equipment data to reduce the communication cost of clarifying customer complaints.
Dec 2016 - Mar 2018 (Casetek,Pegatron, China)
Position : Project Management Product : iPhone N84 metal casing
- Built up assembly line overall milestone and managed the CNC processing, BOM control and DFM review
- Led cross-functional team to build up first automatic assembly golden line (Laser welding and dispensing)
- Managed 2 key account and parrelel control project N84 "HSG" & ""Small parts "
Project
KeyMander2 App
KeyMander2 App functions include (Member register / Device control /Forum / Tech Support )
KeyMander2 Gaming KVM
World Wide First KVM for Gamers to share their own device between PC & Game Console
Education
Sep 2014 - Jun 2016
Cheng Kung University
Master of Resources Engineering
Sep 2010 - Jun 2014
Cheng Kung University
Bachelor of Resources Engineering
Russell Kao (Product Manager)
Email: [email protected]
Mobile phone (+886)0912-034-008 Taiwan (R.O.C)
Master of Resources Engineering, National Cheng Kung University, TW
Summary
Skilled and experienced Product Manager in the consumer electronics industry.Focus on hardware-based and software bundled products , experience in product development, product introduction, and the overall management of a product's life from conception to fruition. Skilled at team building, developing strategies, and navigating complexity. Adept at roadmap planning including competitor analysis, STP model and key feature development. An analytical thinker who works collaboratively to get the job done.
Working Experience
Nov 2018 - Present (ATEN international , New Taipei City)
Position : Product Management Specialist ; Product : KeyMander Gaming KVM / KeyMander2 App
- Strategize product roadmap for a gaming product-line (wireless related) has already launched 4 models on the market
- Led cross-functional teams to launch the first gaming KVM at CES
- Drive team pursue lower cost design to enhance profit , finally lower down 33% BOM cost
- Zero to One Hardware & Software Bundle Product Development
- Maintain advantage of the late competitor and set functional requirements through competitive analysis & user interviews
- Leading feature prioritization based on market analysis and feature value incentives
- Improve user experience through user research, usability testing, AB test, and algorithm optimization, raising satisfaction rate by 36%
- Product overlap, optimization based on major pain points , improved 56% product rating & growth downloads 300%
- Enhance first-time user experience (Build in electronic first-time user manual and video instruction)
- Connect with an internal customer service system to systematically manage customer complaints and increase high ratings
- Improve data stability and download speed, and move local data to the cloud.
- Develop data collection backend to assist marketing content to produce crop promotion direction
- Synchronize customer and equipment data to reduce the communication cost of clarifying customer complaints.
Dec 2016 - Mar 2018 (Casetek,Pegatron, China)
Position : Project Management Product : iPhone N84 metal casing
- Built up assembly line overall milestone and managed the CNC processing, BOM control and DFM review
- Led cross-functional team to build up first automatic assembly golden line (Laser welding and dispensing)
- Managed 2 key account and parrelel control project N84 "HSG" & ""Small parts "
Project
KeyMander2 App
KeyMander2 App functions include (Member register / Device control /Forum / Tech Support )
KeyMander2 Gaming KVM
World Wide First KVM for Gamers to share their own device between PC & Game Console
Education
Sep 2014 - Jun 2016
Cheng Kung University
Master of Resources Engineering
Sep 2010 - Jun 2014