Versatile Professional with a solid foundation in Accounting and English Education, backed by a Master's in Language Education, I offer a unique blend of financial expertise and teaching experience. Over 5 years in Accounting and 4 years in Language Teaching have honed my skills in financial management, language education, and more. Proficient in Video Editing, Graphic Design, and Public Speaking, I bring a dynamic, multifaceted approach to any role. Ready to contribute creativity, strategic thinking, and passion for both finance and education to elevate your team's success. Work Experience Lecturer • Universitas Mandala Waluya Kendari

John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities

Alan Jian Product Data Analyst Taipei City, Taiwan Education Graduated from National Keelung Commercial & Industrial Vocational Senior High School, Department of Commerce and Management. Bachelor's degree in Finance from Chinese Culture University. Work Experience Family Business Assisted in the family-owned accounting firm, responsible for basic tasks such as keying in client invoices, handling cash, and analyzing financial statements. Experienced in operating a digital marketplace, proficient in computerized office tasks. Telecommunications Industry Worked for 4 years in the telecommunications sector, last employed at Twenty-Five Telecom Co., Ltd. Held positions as Warehouse Supervisor

to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in other business units and collaborative p...

品樣貌呈現，提供銷售支援以提升團隊表現。 國際互動：促進各國代表對話，協助亞洲區域庫存調度，並舉辦workshop以推動產品創新和擴大市場覆蓋。 Education 英國羅浮堡大學 Loughborough University, UK Master of Science (MSc) ・ Marketing & Management •英國巴斯大學 University of Bath, UK International Business •國立成功大學 National Cheng Kung Universit...

司 2020/12~2022/6 Taipei, Taiwan 職務負責: 1.專案時程管理 Project Schedule Management. 2.網站客服(電話/郵件) Online Customer Service. 3.網站操作教育訓練 Education and Training of Website Operation. 4.活動新聞稿撰寫 Writing of Activity Press Release. 5.活動發想規劃與執行 Planning and Implementation of Activity Concept. 6.異業提案與合作 Proposal

problems. SPC / FDC / FMEA / 8D Report / PDCA Experience Sell MAP Ltd (Shopee) Seller, May/2022~February/2024 Marketing Management / Cost Control Monse Blog Ltd (claw machine chin store) Director, December/2019~ April/2022 Marketing Management / Cost Control / Employee education training United Microelectronics Corporation (UMC) Staff Engineer, April/2011 ~ November/2019 Lead a team of 20 members and achieved significant improvements in various key performance indicators, raising them from the lowest 10% to the top 10% in the factory. Collaborated with R&D engineers to develop