the impact of downtime and improving system resilience. Resulted in reduced downtime, increased customer satisfaction, and lower operational costs. Implemented AWS SQS queue system to handle high volume of requests and guided team adoption. Resulted in improved system performance, increased scalability, and enhanced team productivity. Product Research & Development Lead — EasyStore OctSep 2019 Achievements: Led and managed a team of 12 members, ensuring timely and successful completion of various projects. Led the expansion of the company into a new country (Taiwan), setting up operations and building key partnerships. Oversaw the successful integration of third-party