CakeResume Talent Search

Advanced filters
Bật
4-6 năm
6-10 năm
10-15 năm
Hơn 15 năm
Avatar of Sinta Mayland.
Avatar of Sinta Mayland.
Past
PA to GM @Rama Beach Resort & Villas
2014 ~ 2020
Administration Staff, Secretary, Customer Relationship Management,
Trong vòng hai tháng
and colleagues * Able to assist all departments concern to GM * Taking minutes in every single meeting * Accompanying GM for general inspection and making notes to all departments concerned for further follow up. * Arranging schedule and coordinate to HODs for departmental review * Doing coordination with Human resources department for all management events. Receptionist • Rama Beach Resort & Villas MayAugust 2014 | Badung, Bali Job description: * Handling guest check in/out * Giving hotel information to arrival guest * Cashiering * Handling walking guest * Doing upselling * Handling guest complaint * Handling guest request * Handling phone service * Handling guest message * Able to be guest relation officer
Word
Excel
Microsoft Office
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
University of STKIP
English for education
Avatar of the user.
Avatar of the user.
Past
English Teacher @Brigif Mekanis 1 PIK/JS
2023 ~ Hiện tại
Administration Staff, Secretary, Human Resources, Trainer, Bussiness Development, Customer Relationship Management, marketing
Trong vòng một tháng
Public Speaking & Relations
Customer Service
assistant manager
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
Universitas Paramadina
Psikologi
Avatar of Ivy Skipper.
Avatar of Ivy Skipper.
Sales Consultant/Content creator @YBA Marketing
2022 ~ Hiện tại
Trong vòng ba tháng
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Communication
Customer Relationship Management (CRM)
Sales & Marketing
Đang học tập
Sẵn sàng phỏng vấn
Part-time / Quan tâm đến làm việc từ xa
4-6 năm
Western Governors University
Educational Sciences
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Trong vòng một tháng
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
University of Brawijaya
Computer Science
Avatar of ChunTing Chen.
Avatar of ChunTing Chen.
overseas sales engineer @Moldpower Co., Ltd
2017 ~ 2019
PM/專案經理/產品經理/銷售業務
Trong vòng một tháng
款事項處理 -尋找可靠供應商與供應商關係維持 -提供有效率的顧客協助 -商品包裝以及物流時程安排 -每月財務報表編撰 Customer Service Associate (期間合約人員) • 日煙國際製造股份有限公司 十月六月供應鏈以及多元文化公司環境 -安排代工之香菸與香菸原料
Microsoft Office
SAP ERP
Cultural Awareness
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
Southern Taiwan University of Technology
Marketing and Logistic Management
Avatar of Wei Chen Lin.
Avatar of Wei Chen Lin.
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
2020 ~ Hiện tại
PM/產品經理/專案管理
Trong vòng một tháng
Wei Chen Lin(Jason) 10 years experiences of product management & optic electrical knowledge background Be good at new product development , cross-section coordination, project management Product Manger City: Tainan,TW [email protected] Work Experience Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.) Deputy Project Manager, Sep 2020 ~~ Present *Display Drive Integration Chip PM for wearable/mobile/tablet/industrial *In charge of China Panel Customer (BOE/CSOT/HKC/TIANMA) >New IC product promotion & introduction >New Panel project estimation >Customer service *Technical and Product Marketing *Coordinate with internal departments
cost analysis
excel
PowerPoint
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
NTNU
Optical electrical technology
Avatar of the user.
Avatar of the user.
Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ Hiện tại
Operations Manager / Team Leader / Product Manager / Platform Administrator
Trong vòng hai tháng
System Maintenance
Technical Support
Active Directory
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
National Taipei University of Technology
Industrial Engineering
Avatar of the user.
Avatar of the user.
Past
客戶諮詢師 @忠訓國際股份有限公司
2023 ~ 2024
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
Trong vòng một tháng
Word
ERP
Microsoft Office
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
6-10 năm
臺北市立大學
環境教育與資源所
Avatar of Emily CHOU.
Avatar of Emily CHOU.
Past
Senior Business Executive @Hefeng Furniture Co., Ltd.
2023 ~ Hiện tại
零售經理, 業務開發, 零售運營
Trong vòng một tháng
Emily CHOU -With over 10 years experience in retail, specializing in home decoration, houseware, and fast fashion industries, profession including business development, team building, company and store management. -10 years experience in art gallery, profession including gallery operations, team building, exhibition curation, art sales, media and customer relationship management. -Skilled in business development by channels, analysis, operation, negotiation and management. Taiwan 工作經歷 Senior Business Executive • Hefeng Furniture Co., Ltd. 五月Present Hefeng imports Italian multifunctional furniture brands, including transformable furniture (clei), sofa beds (milano bedding), transformable tables (OZZIO ITALIA), outdoor furniture
Word
PowerPoint
Excel
Thất nghiệp
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
Hơn 15 năm
Barrington University
Avatar of Steven.
Avatar of Steven.
Project Manager @明基電通
2022 ~ Hiện tại
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Trong vòng một tháng
Steven I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences. Business & Project Management Experience: 2 years as a Project Manager 2 years as a Sales Manager/Project Manager (ODM/OEM) 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy) Supply Chain Management Experience: 4 years as a Supply Chain Management Planner 2 years in Customs 3 years in Logistics Management Customer Service Management Experience
Word
PowerPoint
Excel
Đã có việc làm
Sẵn sàng phỏng vấn
Full-time / Quan tâm đến làm việc từ xa
4-6 năm
Yuan-Ze University
製造工程與經營管理系

Kế hoạch tuyển dụng đơn giản và hiệu quả nhất

Tìm kiếm 40k+ CV và chủ động liên hệ với ứng viên để đạt hiệu quả tuyển dụng cao hơn. Sự lựa chọn của hàng trăm công ty.

  • Duyệt tất cả kết quả tìm kiếm
  • Bắt đầu trò chuyện không giới hạn
  • CV chỉ có thể truy cập bởi các công ty trả phí
  • Xem địa chỉ email và số điện thoại của người dùng
Bí quyết tìm kiếm
1
Search a precise keyword combination
senior backend php
If the number of the search result is not enough, you can remove the less important keywords
2
Use quotes to search for an exact phrase
"business development"
3
Use the minus sign to eliminate results containing certain words
UI designer -UX
Chỉ những CV công khai mới khả dụng với gói tài khoản miễn phí.
Nâng cấp lên gói nâng cao để xem tất cả các kết quả tìm kiếm bao gồm hàng chục nghìn hồ sơ xin việc độc quyền trên CakeResume.

Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Trong vòng một tháng
Data Analyst/ Business Analyst/ Business Development
Logo of Zuellig Pharma, INC.
Zuellig Pharma, INC
2019 ~ Hiện tại
Taipei City, Taiwan
Professional Background
Tình trạng hiện tại
Đã có việc làm
Tiến trình tìm việc
Professions
Data Scientist, Data Analyst, Phát triển kinh doanh
Fields of Employment
Sức khỏe, Ngân hàng, Big Data
Kinh nghiệm làm việc
4-6 năm
Management
Chưa có
Kỹ năng
Word
Excel
PowerPoint
SAS
SQL
Tableau
Ngôn ngữ
English
Chuyên nghiệp
Chinese
Bản địa hoặc song ngữ
Job search preferences
Vị trí
Data Analyst 資料分析師 資料科學師
Loại hình công việc
Full-time
Địa điểm
Taipei, Taiwan
Làm việc từ xa
Quan tâm đến làm việc từ xa
Freelance
Không.
Học vấn
Trường học
Tilburg University
Chuyên ngành
MSc Econometrics and Mathematical Economics
In
A6bpqvigprv3tkiqfxw8

Yun-Ping Kuo

Being a data analyst across financial, healthcare, and freight forwarding industry with 7+ years experience. A fast learner, self-motivated, and passionate about progress and challenges. Reliable, adaptable, and willing to go the extra mile.

Data Analyst / Business Intelligence Analyst / Business Development 

New Taipei City, Taiwan 

 +886-961-016-034 

[email protected]

Work Experience 

Data Analyst, Assistant Manager, Morrison Express 01/2023 - present

  • Lead global data warehouse project, coordinating cross-functional communications from HQ F&A/Sales/Process/Product to optimize DL/DW/DM for SSOT (Single Source Of Truth)
  • Establish process flows and implemented user request platform via Jira Service Management tool, cutting BI admin workload by 70%
  • Establish centralized platform, boosting BI report efficiency by 60%
  • Produce data inventory for data assets to facilitate self-service analytics and empower users to leverage data insights effectively

Assistant Manger, Zuellig Pharma Digital and Data 08/2021 - 12/2022

  • Business Development
    • Strengthened key account monitor mechanism and proactively collaborated with regional stakeholders to achieve country target at 129% and increased subscribed project number by 132% 
    • Redesigned pricing scheme for TW country, increased annual subscription price by 9% and prolonged clients' subscription period by 160% 
  • Data Analytics 
    • Customer end-to-end support, from data visualization product all hands to new solution selling
    • Conducted sales analysis and presented to valued clients, successfully increased the awareness of company's data capability among the industry and strengthened client engagement
    • Developed commercial indicator and visualize business metrics to monitor country growth, generated monthly management report for C-level and higher management team for strategic decision support

Specialist, Zuellig Pharma Digital and Data 02/2019 - 08/2021 

  • Customer Insight Analysis
    • Designed, developed, and demonstrated data-driven dashboards, aiming for a better understanding of customer behaviors and consumption patterns to explore business opportunities
    • Built and visualized the first interactive dashboard for medical programs to optimize patient stickiness
  • Key Accounts Management
    • Served as primary data analytic consultant of  top 6 key clients; initiated acquisition and retention communications; aligned local stakeholders with the SG regional office
    • Planned and coordinated the first company webinar of Impact from Covid-19 in the Taiwan healthcare market; served as the Taiwan consultant; collaborated with the regional and local teams to investigate the pandemic impact to the healthcare industry and provide follow-up advice
  • Automation Process
    • Innovated ways to streamline business process and improve productivity, reducing 50% manual labor time and cost; developed automated process using Python with SAP data and external data sources

    Event Planning and CoordinatorYong-He Church NPO 2016 - 2018 

    • Event Planner and CEO
      • Hosted over 10 events
      • Led 2 teams of 6 students to organize youth camps on a semi-annual basis, including campaign promotion, social media advertising, volunteer's training
    • Life Education Teacher
      • Delivered over 50 speeches/lectures in public, reached over 600 audience
      • Volunteered for teaching in 2 schools every week. More than 120 students were benefited and responded over 90% satisfaction
    • Student Counselor
      • Worked with 10-20 stu00dents to help them succeed in life, relationship, family, performance ... critical areas
      • Provided one-on-one emotional counselling 

    Business Analysis, CitiBank (Taiwan) 2013 - 2016

    • Campaign Leads Generation and Management
      • Generated over 50+ campaign leads for financial products and tracked the effectiveness of leads. 
      • Conducted customer fulfillment to increase customer loyalty. On average, reach the 95% completion rate of fulfillment.
      • Analyzed customer data, consumption patterns to optimize customer segmentation. 
    • Taiwan Consultant of Global Reporting Cube Project
      • Collaborated with the global team members to reconcile definition differences. 
      • Supervised India team to re-organize programming flow. Completed UAT within 3 months and conducted follow-on maintenance. 
      • Provided consultation on Taiwan data warehouse and product profile with the global team.
    • Consultant of Back-End System for New Product Launch
      • Built system mapping code per Business request and validated the effectiveness. 
      • Conducted UAT tests and inquiry of ad-hoc reporting. 
    • Ad-Hoc Requests Organizer
      • Organized and optimized 30+ back-end regular requests and delivered to various departments (ex. compliance, business, branches, anti-money laundry...). 
      • Streamlined the reporting process through tuning SAS/SQL script and automated reporting process. 

    Education

    MSc Econometrics and Mathematical Economics| Tilburg University, NL 2012 - 2013

    Bachelor degree of Statistics | National Taipei University, TWN 2007 - 2012 

    Skills


    Data Analytics related

    • Programming: SAS/SQL/Python
    • BI tool: Tableau
    • Database: Teradata, SAP HANA, SAS
    • Office software: Excel, Powerpoint, Word



    Language

    • Chinese(Native) 
    • English (Fluent) 
      • TOEIC 880
      • TOFEL 95


    Soft Skill

    • Project Management
    • Communication
    • Cross-team collaboration
    • Solution selling
    • Presentation
    • Agile work style

    A6bpqvigprv3tkiqfxw8

    郭蕓萍 Yun-Ping Kuo

    我擁有六年於金融業及醫療物流產業實務經驗之資料分析師。

    以下是三個與同業相比獨特之專業優勢:

    (1) 豐富跨國溝通協作經歷、英文能力優 

    (2) 擁有業務經驗,善於從客戶的角度換位思考並成為客戶與資料工程之間的橋樑

    (3) 豐富簡報經驗,與高階經理人合作經驗。


    Data Analyst / Business Intelligence Analyst / Business Development 資料分析師/商業分析師

    新北市,台灣

     +886-961-016-034 

    [email protected]

    工作經歷

    Data Analyst | 2023/01 - present                                                                                               Morrison Express 

    • Data Warehouse Project Lead 
    • Team Management 

    Assistant Manager | 2021/08 - 2022/12
    裕利公司(台灣) 
    • 業務開發 
      • 一站式服務,擔任台灣區藥廠客戶台灣總窗口,了解客戶商業數據分析需求,提供顧問式服務暨解決方案,負責提案簡報、報價、訂單、合約處理,並後續將專案執行落地
      • 透過拜訪及開發新戶,提高台灣區訂閱專案數達132%;依據過往經驗,提出長期合約回饋年費的優惠報價,延長客戶服務訂閱年份達160%;分析產品定位及客戶需求,與客戶談判提高產品售價,提升會員訂閱年費達9%;前面三項總計使台灣區領先年度業績目標129%
    • 市場資料分析 
      • 執行產業市場數據分析,並定期向前10大藥廠客戶簡報分析該客戶之成長動能及商業洞見,提升顧客信賴及展現裕利數據與數位化之加值服務優勢
      • 提供新冠疫情之於產業影響的市場分析報告,每月向管理階層及重要客戶匯報


    Data Analytic Specialist |
    2019/02 - 2021/07 

    裕利公司(台灣)  

    • 客群資料分析
      • 設計以資料為導向的視覺化圖表,分析顧客訂單行為,並提供具體的解決方案。以協助客戶優化商業決策、增加收益
      • 建立第一個互動化視覺圖表以提高病患黏著度
    • 顧客關係管理
      • 擔任6大藥廠的台灣窗口,針對不同藥廠客戶提出客製化服務及後續溝通追蹤
      • 新戶開發:拜訪並介紹服務、及展示視覺化圖表;舊戶關係管理:定期舉辦研習說明會,介紹新服務以提升客戶關係
      • 針對台灣客戶痛點,與新加坡團隊合作研擬新服務
    • 研討會台灣窗口
      • 負責籌備第一屆線上研討會之分析內容,代表台灣團隊與新加坡團隊合作分析新冠疫情對台灣健康照顧產業之衝擊,並向台灣客戶提出建議
    • 工作流程優化
      • 利用自動化程序簡化工作流程提升效能
      • 利用程式串接內外部資料,降低客戶人工作業成本

    Event Planning and Coordinator  | 2016/04 - 2018/09 

    永和禮拜堂

    • 活動企劃、營隊執行長
      • 企劃超過十場規模達百人之營隊活動,內容包含:團員招募、名稱發想、活動教案編寫及執行、活動宣傳等
    • 生命教育老師&講師
      • 擁有50多次公開演講/授課的經驗,接觸超過600多位聽眾
      • 每周一次進國中班教學

    Business Analyst | 2013/12 - 2016/03 

    花旗(台灣) 

    • 銷售名單產出及管理
      • 負責10餘種金融商品(ex. 信用卡、房貸、個人銀行)之行銷管道溝通、名單產出及後續成效追蹤
      • 利用程式合併資料、訂下審核條件,利用獎勵制度提升顧客忠誠度。其中平均每個月促成會員禮 95% 審核完成且發放
      • 分析資料以提升精準客群行銷
    • 擔任跨國專案 GRC (Global Reporting Cube)之台灣窗口
      • 協助花旗台灣與其他國家在報表上取得統一的定義及格式,負責與各國窗口匯報進度、討論定義並取得共識
      • 監督指導印度工程師在台三個月內完成程式,半年後正式上線,並後續程式維護及執行
      • 提供台灣資料庫及商品特性給總公司
    • 個人銀行新品上線顧問
      • 建立 mapping code 提供事業體新品需要
      • 撈取後端資料以驗證產品系統邏輯
    • 產出 Ad-hoc 報表
      • 處理超過30件報表維護、發放至各單位(ex. 行銷部, 法務, 分行 ...) ,以及後端資料查詢及撈取
      • 透過 SAS/SQL 優化程式邏輯、簡化報表作業流程

    求學經歷

    荷蘭 Tilburg University | 計量經濟學系 MSc Econometrics and Mathematical Economics | 2012/09 - 2013/09 

    台北大學 | 統計學系 | 2007/09 - 2012/02 

     奧地利茵斯布魯克大學| 管理學院 SOWI 一年期交換學生 | 2009/09 - 2010/09 

    技能


    • 資料分析技能:Tableau、SQL、Python、SAS、SPSS 
    • 資料庫:SAP HANA、SAS、Teradata
    • 微軟文書處理:Excel (pivot)、PowerPoint、Word

    Resume
    Hồ sơ của tôi
    A6bpqvigprv3tkiqfxw8

    Yun-Ping Kuo

    Being a data analyst across financial, healthcare, and freight forwarding industry with 7+ years experience. A fast learner, self-motivated, and passionate about progress and challenges. Reliable, adaptable, and willing to go the extra mile.

    Data Analyst / Business Intelligence Analyst / Business Development 

    New Taipei City, Taiwan 

     +886-961-016-034 

    [email protected]

    Work Experience 

    Data Analyst, Assistant Manager, Morrison Express 01/2023 - present

    • Lead global data warehouse project, coordinating cross-functional communications from HQ F&A/Sales/Process/Product to optimize DL/DW/DM for SSOT (Single Source Of Truth)
    • Establish process flows and implemented user request platform via Jira Service Management tool, cutting BI admin workload by 70%
    • Establish centralized platform, boosting BI report efficiency by 60%
    • Produce data inventory for data assets to facilitate self-service analytics and empower users to leverage data insights effectively

    Assistant Manger, Zuellig Pharma Digital and Data 08/2021 - 12/2022

    • Business Development
      • Strengthened key account monitor mechanism and proactively collaborated with regional stakeholders to achieve country target at 129% and increased subscribed project number by 132% 
      • Redesigned pricing scheme for TW country, increased annual subscription price by 9% and prolonged clients' subscription period by 160% 
    • Data Analytics 
      • Customer end-to-end support, from data visualization product all hands to new solution selling
      • Conducted sales analysis and presented to valued clients, successfully increased the awareness of company's data capability among the industry and strengthened client engagement
      • Developed commercial indicator and visualize business metrics to monitor country growth, generated monthly management report for C-level and higher management team for strategic decision support

    Specialist, Zuellig Pharma Digital and Data 02/2019 - 08/2021 

    • Customer Insight Analysis
      • Designed, developed, and demonstrated data-driven dashboards, aiming for a better understanding of customer behaviors and consumption patterns to explore business opportunities
      • Built and visualized the first interactive dashboard for medical programs to optimize patient stickiness
    • Key Accounts Management
      • Served as primary data analytic consultant of  top 6 key clients; initiated acquisition and retention communications; aligned local stakeholders with the SG regional office
      • Planned and coordinated the first company webinar of Impact from Covid-19 in the Taiwan healthcare market; served as the Taiwan consultant; collaborated with the regional and local teams to investigate the pandemic impact to the healthcare industry and provide follow-up advice
    • Automation Process
      • Innovated ways to streamline business process and improve productivity, reducing 50% manual labor time and cost; developed automated process using Python with SAP data and external data sources

      Event Planning and CoordinatorYong-He Church NPO 2016 - 2018 

      • Event Planner and CEO
        • Hosted over 10 events
        • Led 2 teams of 6 students to organize youth camps on a semi-annual basis, including campaign promotion, social media advertising, volunteer's training
      • Life Education Teacher
        • Delivered over 50 speeches/lectures in public, reached over 600 audience
        • Volunteered for teaching in 2 schools every week. More than 120 students were benefited and responded over 90% satisfaction
      • Student Counselor
        • Worked with 10-20 stu00dents to help them succeed in life, relationship, family, performance ... critical areas
        • Provided one-on-one emotional counselling 

      Business Analysis, CitiBank (Taiwan) 2013 - 2016

      • Campaign Leads Generation and Management
        • Generated over 50+ campaign leads for financial products and tracked the effectiveness of leads. 
        • Conducted customer fulfillment to increase customer loyalty. On average, reach the 95% completion rate of fulfillment.
        • Analyzed customer data, consumption patterns to optimize customer segmentation. 
      • Taiwan Consultant of Global Reporting Cube Project
        • Collaborated with the global team members to reconcile definition differences. 
        • Supervised India team to re-organize programming flow. Completed UAT within 3 months and conducted follow-on maintenance. 
        • Provided consultation on Taiwan data warehouse and product profile with the global team.
      • Consultant of Back-End System for New Product Launch
        • Built system mapping code per Business request and validated the effectiveness. 
        • Conducted UAT tests and inquiry of ad-hoc reporting. 
      • Ad-Hoc Requests Organizer
        • Organized and optimized 30+ back-end regular requests and delivered to various departments (ex. compliance, business, branches, anti-money laundry...). 
        • Streamlined the reporting process through tuning SAS/SQL script and automated reporting process. 

      Education

      MSc Econometrics and Mathematical Economics| Tilburg University, NL 2012 - 2013

      Bachelor degree of Statistics | National Taipei University, TWN 2007 - 2012 

      Skills


      Data Analytics related

      • Programming: SAS/SQL/Python
      • BI tool: Tableau
      • Database: Teradata, SAP HANA, SAS
      • Office software: Excel, Powerpoint, Word



      Language

      • Chinese(Native) 
      • English (Fluent) 
        • TOEIC 880
        • TOFEL 95


      Soft Skill

      • Project Management
      • Communication
      • Cross-team collaboration
      • Solution selling
      • Presentation
      • Agile work style

      A6bpqvigprv3tkiqfxw8

      郭蕓萍 Yun-Ping Kuo

      我擁有六年於金融業及醫療物流產業實務經驗之資料分析師。

      以下是三個與同業相比獨特之專業優勢:

      (1) 豐富跨國溝通協作經歷、英文能力優 

      (2) 擁有業務經驗,善於從客戶的角度換位思考並成為客戶與資料工程之間的橋樑

      (3) 豐富簡報經驗,與高階經理人合作經驗。


      Data Analyst / Business Intelligence Analyst / Business Development 資料分析師/商業分析師

      新北市,台灣

       +886-961-016-034 

      [email protected]

      工作經歷

      Data Analyst | 2023/01 - present                                                                                               Morrison Express 

      • Data Warehouse Project Lead 
      • Team Management 

      Assistant Manager | 2021/08 - 2022/12
      裕利公司(台灣) 
      • 業務開發 
        • 一站式服務,擔任台灣區藥廠客戶台灣總窗口,了解客戶商業數據分析需求,提供顧問式服務暨解決方案,負責提案簡報、報價、訂單、合約處理,並後續將專案執行落地
        • 透過拜訪及開發新戶,提高台灣區訂閱專案數達132%;依據過往經驗,提出長期合約回饋年費的優惠報價,延長客戶服務訂閱年份達160%;分析產品定位及客戶需求,與客戶談判提高產品售價,提升會員訂閱年費達9%;前面三項總計使台灣區領先年度業績目標129%
      • 市場資料分析 
        • 執行產業市場數據分析,並定期向前10大藥廠客戶簡報分析該客戶之成長動能及商業洞見,提升顧客信賴及展現裕利數據與數位化之加值服務優勢
        • 提供新冠疫情之於產業影響的市場分析報告,每月向管理階層及重要客戶匯報


      Data Analytic Specialist |
      2019/02 - 2021/07 

      裕利公司(台灣)  

      • 客群資料分析
        • 設計以資料為導向的視覺化圖表,分析顧客訂單行為,並提供具體的解決方案。以協助客戶優化商業決策、增加收益
        • 建立第一個互動化視覺圖表以提高病患黏著度
      • 顧客關係管理
        • 擔任6大藥廠的台灣窗口,針對不同藥廠客戶提出客製化服務及後續溝通追蹤
        • 新戶開發:拜訪並介紹服務、及展示視覺化圖表;舊戶關係管理:定期舉辦研習說明會,介紹新服務以提升客戶關係
        • 針對台灣客戶痛點,與新加坡團隊合作研擬新服務
      • 研討會台灣窗口
        • 負責籌備第一屆線上研討會之分析內容,代表台灣團隊與新加坡團隊合作分析新冠疫情對台灣健康照顧產業之衝擊,並向台灣客戶提出建議
      • 工作流程優化
        • 利用自動化程序簡化工作流程提升效能
        • 利用程式串接內外部資料,降低客戶人工作業成本

      Event Planning and Coordinator  | 2016/04 - 2018/09 

      永和禮拜堂

      • 活動企劃、營隊執行長
        • 企劃超過十場規模達百人之營隊活動,內容包含:團員招募、名稱發想、活動教案編寫及執行、活動宣傳等
      • 生命教育老師&講師
        • 擁有50多次公開演講/授課的經驗,接觸超過600多位聽眾
        • 每周一次進國中班教學

      Business Analyst | 2013/12 - 2016/03 

      花旗(台灣) 

      • 銷售名單產出及管理
        • 負責10餘種金融商品(ex. 信用卡、房貸、個人銀行)之行銷管道溝通、名單產出及後續成效追蹤
        • 利用程式合併資料、訂下審核條件,利用獎勵制度提升顧客忠誠度。其中平均每個月促成會員禮 95% 審核完成且發放
        • 分析資料以提升精準客群行銷
      • 擔任跨國專案 GRC (Global Reporting Cube)之台灣窗口
        • 協助花旗台灣與其他國家在報表上取得統一的定義及格式,負責與各國窗口匯報進度、討論定義並取得共識
        • 監督指導印度工程師在台三個月內完成程式,半年後正式上線,並後續程式維護及執行
        • 提供台灣資料庫及商品特性給總公司
      • 個人銀行新品上線顧問
        • 建立 mapping code 提供事業體新品需要
        • 撈取後端資料以驗證產品系統邏輯
      • 產出 Ad-hoc 報表
        • 處理超過30件報表維護、發放至各單位(ex. 行銷部, 法務, 分行 ...) ,以及後端資料查詢及撈取
        • 透過 SAS/SQL 優化程式邏輯、簡化報表作業流程

      求學經歷

      荷蘭 Tilburg University | 計量經濟學系 MSc Econometrics and Mathematical Economics | 2012/09 - 2013/09 

      台北大學 | 統計學系 | 2007/09 - 2012/02 

       奧地利茵斯布魯克大學| 管理學院 SOWI 一年期交換學生 | 2009/09 - 2010/09 

      技能


      • 資料分析技能:Tableau、SQL、Python、SAS、SPSS 
      • 資料庫:SAP HANA、SAS、Teradata
      • 微軟文書處理:Excel (pivot)、PowerPoint、Word