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Deborah Hopper Driven and Competitive Driven professional seeking to use acquired knowledge and experience to fill a position in the Henderson or Jackson TN area. Team player with exceptional communication skills and customer service skills and a highly competitive approach to improve overall efficiency. Henderson, TN 38340, USA Work Experience MarchPresent Manager HotShots Grill *Responsible for scheduling and providing excellent customer service. *Open and close the facility. *Payroll entry FebruaryMarch 2023 Child Care Provider Self Employed *Home-based child care center/provider *Responsible for providing a safe, clean and healthy environment for children. *Responsible

Procreate Photoshop Illustrator After Effects Rive Flinto Skill 線框圖 Wireframe 介面設計 UI Design 視覺模型 Mockup 微動畫 Micro Animation 原型設計 Prototype 設計系統 Design System 同理心地圖 Empathy Map 競品分析 Competitive Audit 使用者旅程地圖 User Journey Map 可用性測試 Usability Testing 情境故事板 Storyboard 人物誌 Persona 親和圖 Affinity Diagram 質化訪談 Interview 量化問卷 Questionnaire Survey Product Spark Protein 火花

feedback of quality testing. Establishing design system and creating the UI specs for various projects. Optimizing the TVBS News website which included reorganized the information structure, adjusted layout of page contents and considered the limitations of RWD to plan the visual design. Planning and designing various large-scale event website. Gamania Digital Entertainment UI/UX Designer May 2014 ~ Jun 2018 Developing B2C mobile App from 0-1, with Agile development team. Excelling in competitive analysis for proposing adaptable solutions. Using design thinking methods to create several ideas for new features ...

sure tasks could be implemented well. - Implemented web-related projects based on knowledge of CSS & HTML Integrated information arch, then built hi-fi wireframe with the product team. 33tech.co |Position | Product Designer - Cooperated with front-end, back-end, and PM as a team - Integrated information arch - Competitive analysis - Built a flowchart and wireframe with the product team - Wrote sitemap - Made prototype FollowMe |Position | UI / UX Design - Cooperated with front-end, back-end and PM as a team - Optimized the CRM interface and structure - Integrated information arch - Wrote sitemap - Built flowchart & wireframe - Made prototype Language Chinese

Core Building, Design Workshop and Long Term ProjectsTeam Core Building The “Golden Circle” mindset Team corporations with “Brigade” concept “Flexibility” with the goal in mind Designing with “Self Expression” as main goalDesign Workshop Talks on concept and mindset as a designer Design Better : regular design assignmentsLong Term Project Build a competitive product analysis library “Design System Manager” to ensure design language is consistent across different products “Protopie” software for better prototyping experienceTeam Management Use JIRA with monthly label based tracking workload Quantify team workload 【 Product Design 】 ◼︎ Design user flow for a better user experience ◼︎ Participating with product planning

ready fabrics printing on time. A passionate individual looking to work as a dying & printing job work with excellence in time management, with Planning in order to provide the company with the best of printing and other services . Work Experience Fabric sourcing • Tapio creation pvt ltd Gurgaon FebruaryPresent Competitive work front and Expertise in areas of fabric sourcing, Fabric dyeing, Fabric printing, Digital printing, Trim sourcing, Rotary printing, Flat belt, Handle fabric printing work on Mills, Planning, Coordination to get ready fabrics printing on time. Fabric sourcing • Pearl Global India Ltd. FebruaryJanuary 2020 Competitive work front

Shelley Lee Prioritized Skills and Achievements Team Restructuring : Reorganized a 3-layer hierarchy in customer success teams, improving overall efficiency by 58%. Leadership & Training : Designed an "MVP" career program and promoted 4 agents to Subject Matter Experts within 2 quarters. Revenue Growth : Increased upselling revenues by 22% within 2 months through targeted marketing strategies. Customer Service : Reduced average handle time (AHT) from 87 to 17 minutes and improved time to first response (TTFR) KPIs. Cross-functional collaboration : Worked across departments to implement customer service-related programs and address complex issues. Data Analysis : Utilized SQL data