performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels. Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT). Conversation Skill facilitation and supervision. Recruiting CS Team Lead and representatives. Alphabit Fintech MayAugust 2022 Achievement: Establishment of FAQ/ Help Center by collaborating with PM and Marketing. Collaborating with colleagues to complete internal/ external document translation. Searching and analysing the highlight and downlight of various cryptocurrency wallets. Main Duties: Providing appropriate solutions to meet investors' needs, e.
leadership
Communication
Process Improvement
Desempleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
Administrative, Administrasi, Administrasi Specialist, Administration, Administration Office, Staff Administrasi, Data Entry, Data Clerk, Data Entry Specialist, Data Clerk Specialist, Front Office Staff, Front Office Specialist
En un mes
Word, Excel and Powerpoint). I have good motivation for progress and growing, eager to learn, and can work with a team or by myself. Proven track record in Data Entry and Collection Administrator, demonstrated by my current position at PT Grab Teknologi Indonesia and past roles at Bank Mayapada Int. Tbk Experience Data Entry and Collection • PT. Grab Teknologi Indonesia MarchPresent | Jakarta, Indonesia - Organize and manage application display on GrabFood according to schedule - Processing merchants who will participate in the promo campaign and do Quality Check - Create and process collection campaigns Prescreening • Bank Mayapada Int.
Microsoft Office
Excel
word
Empleado
・
Listo para la entrevista
A tiempo completo / No está interesado en trabajar a distancia
to GM * Taking minutes in every single meeting * Accompanying GM for general inspection and making notes to all departments concerned for further follow up. * Arranging schedule and coordinate to HODs for departmental review * Doing coordination with Human resources department for all management events. Receptionist • Rama Beach Resort & Villas MayAugust 2014 | Badung, Bali Job description: * Handling guest check in/out * Giving hotel information to arrival guest * Cashiering * Handling walking guest * Doing upselling * Handling guest complaint * Handling guest request * Handling phone service * Handling guest message * Able to be guest relation officer * Handling for wake up call * Arranging for guest
Word
Excel
Microsoft Office
Desempleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
Staff Software Engineer @VicOne (A subsidiary of Trend Micro)
・
2021 ~ 2023
軟體工程師
En un mes
their needs . Developed Secure Log Service related features on Linux -based systems . Built customized AGL image for multiple platforms, showcasing our solution at AUTO-ISAC, CYBERSEC and E-Mobility to attract potential customers. PROGRAMMING C/C++ Python Shell script Software Engineer • Hewlett Packard Enterprise MayAug 2021 | 2 yrs 4 mos Developed automated test scripts for ProLiant/Apollo servers. Including solution design, analysis, coding, testing and integration. Identified and debugged issues with code and made changes or improvements. Directly engaged on factory issues, ensure our factories continue to operate smoothly.
C++
C
Python
Desempleado
・
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Yuan Ze University
・
Electrical Engineering (Group: Digital Technology)
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Busque currículums y tome la iniciativa de ponerse en contacto con los solicitantes de empleo para lograr una mayor eficacia en la contratación. La elección de cientos de empresas.
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