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and submitted reports for approval.. Researched suppliers based on availability, quality, selection, and price. Processed invoices, payments, and monitored shipments to ensure goods delivered on time. Patient Financial Services / Patient Access Representative / Credit Management Representative • Bon Secours St. Francis Health JulyFebruary 2017 Verified data integrity and accuracy for accounts receivable and general ledgers. Researched commercial, government, and self-pay accounts for timely refunds. Consulted with patients, doctors, and insurance companies on a daily basis. Mobile Health Driver / Customer Service Representative / Billing Clerk • Our Lady of Bellefonte Hospital JulyJuly

amounts. Team Leader of Customer Service Life Academy MayFeb 2018 Taipei, Taiwan Leader of the 6-person team. OJT trainer. Event Planner for Domestic and Overseas. Maintaining a marketing database. Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. EducationTaichung, Taiwan) National Taichung University of Science and Technology. Department of Japanese studiesKaohsiung, Taiwan) Wenzao Ursuline University of Languages Department of German Skills Word PowerPoint Excel Communication Skills Ability To Work Under Pressure Time Management Project Completion Project Planning Adaptability Languages Chinese — Native Japanese — Professional English — Conversational German — Basic