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On
Past
客服主任 @鉅豐資訊有限公司2017 ~ Present
・
客服主管、客服專員
Within one month
得到適當審核和調整。 鉅豐資訊有限公司 ／客服主任 2017／12～2022／8 負責博奕類線上遊戲之客戶服務、風控、財務金流，以及基層客服管理(管理六個客服專員) 管理部份： 1.協助指導/監督客服專員 教育訓練，調整回覆方式、內容，話術，細節操作， 確保客服
Unemployed
・
Ready to interview
Full-time / Not interested in working remotely
6-10 years
華夏科技⼤學
・
企業管理系
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
1-2 years
國立台灣藝術大學 National Taiwan University of Arts
Past
資深客服專員 @香港商愛馬仕亞太區有限公司台灣分公司2022 ~ 2023
・
管理職
Within one month
客服專員 • 香港商愛馬仕亞太區有限公司台灣分公司 十月四月客服週報內容及格式優化。 2. 跨部門溝通流程調整。 3. 客服部門數據分析及及系統問題回報。 4. 售前售後客服服務。 5. 客服接聽率平均達90%。 6. 客服service level平均85％。 Customer Service and Operations
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
景文科技大學
・
應用英文系
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
Less than 1 year
南開科技大學
・
資訊管理系
Past
技術客服 @紅信科技2020 ~ 2022
・
Software Engineer / Backend Engineer
Within one month
— 蔡竹奕 待業前的工作內容 : web & app的測試、產品修復追蹤、風控管理製作名單與主管回報，協助業主排除產品障礙與系統回饋。 待業中習得 : MVC架構、MySQL資料庫架設管理、 RESTful API 、Postman、Node.js Taichung City, Taiwan GitHub : https://github.com/TCY1020 Medium : https://medium.com/@a工作經歷 四
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
Less than 1 year
亞洲大學
・
財經法律
Past
技術客服、教務行政 @六書堂數位學習股份有限公司2018 ~ Present
・
軟體開發工程師、後端工程師、自動化軟體測試工程師
Within one month
論文 5.協助系辦公室開發授課意願系統(後端，Laravel，MSSQL資料庫) 6.協助教授批改學生作業、考試與成績管理 十一月Present 技術客服、教務行政 六書堂數位學習股份有限公司 1.監控每半小時大約5至60堂課程之狀況，HelpDesk狀況排除 2. 協助客戶與
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
Less than 1 year
國立台中科技大學
・
資訊管理
行銷/社群/客服人員 @秉千實業有限公司 2022 ~ Present
・
全職員工
Within one month
以赴 • 善於溝通與協調，喜愛團隊合作、互助協作 • 擅長整合事務，處理需注意細節及精確性的工作 • 具有不同產業之職務經歷(客服/行銷/營運/專案管理) 工作經歷 行銷/社群/客服人員 • 秉千實業有限公司 二月Present ■ 網站/蝦皮賣場/團購營
Employed
・
Ready to interview
Full-time / Interested in working remotely
2-4 years
銘傳大學
・
企業管理學系
Past
廣告業務 @泉旺實業股份有限公司2023 ~ 2023
・
遊戲客服人員
Within one month
項祖安 客服人員 Taipei City, Taiwan 曾任職新聞業、餐飲業、製造業與廣告業。並在不同產業轉換中，學習到資料整合分析、客訴處理、團隊溝通等能力，希望在職場中持續學習並精進自我。 工作經歷 廣告業務 • 泉旺實業股份有限公司 五月六月依據產品行銷部門
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
2-4 years
輔仁大學 Fu Jen Catholic University
・
歷史學
Past
藥師助理 @博登藥局2022 ~ 2023
・
技術客服/系統工程師/網路雲端工程師/網路工程師
Within one month
傅慶龍 手機號碼：E-mail：[email protected] 桃園市中壢區 畢業於屏東大學-電腦與通訊學系，曾擔任過設備工程師、藥師助理 110年錄取台電-變電設備維護南區雇員 Tibame緯育-資安與雲端架構工程師養成班（~） 技能 TCP/IP Wireshark Router/Switch AWS GCP Linux Docker 工作經歷 藥師助理
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
Less than 1 year
國立屏東大學
・
電腦與通訊
Employed
・
Ready to interview
Full-time / Remote Only
6-10 years
義守大學
・
資訊管理
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.