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dalam menyelesaikan setiap pekerjaan, saya memiliki kompetensi Microsoft Word, Microsoft Excel, Networking, Administrasi. Mampu bekerja secara individu maupun tim, komunikatif, memiliki semangat untuk berkembang, serta tertarik untuk mempelajari hal baru serta siap belajar lebih untuk mencari posisi awal untuk memulai karir. Pengalaman Kerja Staff • Kelurahan Desa Bojong Gede •Menginput data BLT masyarakat desa Bojong Gede •Menginput data kependudukan masyarakat desa Bojong Gede •Mengurus surat–surat izin masyarakat desa Bojong Gede AprilJuni 2023 PendidikanUniversitas Indraprasta PGRI Teknik Informatika, IPK 3.42/4.00 Skil Microsoft Office Photoshop Google Drive Communication Accurate Bahasa Indonesian — Lancar English — Menengah

of experience. Work Experience Remote Sales Agent • Ecco Group FebruaryPresent ● Outbound Calling ● Responsible for sales ● Renew subscriptions ● Verify customer information ● Maintain and grow relationships with existing customers Virtual Call Center Agent • Dynata JulyPresent ● Outbound calling ● Conducting surveys over the telephone ● Recording accurate responses Customer Service Representative • American Customer Care OctoberMay 2022 ● Answered incoming calls and responded to customer's emails ● Identified and escalated issues to supervisors ● Managed and resolved customer complaints ● Created customer appointments ● Explained products and benefits ● Maintained up-to-date knowledge of customer

maintain multiple development environments and CI/CD flows. * Architect: Designed and architected a new crypto-payment application. * Mentor: Lead junior engineers with offering technical workshops, discussions, and documentation. * Communicate between shareholders, managers, and different departments. Help to share knowledge and make sure the information is accurate and scheduled. Stacks: Microsoft Azure, AWS, Shell, Docker, ELK, Jenkins Senior Site Reliability Engineer • Solar Tech MarFeb 2021 Site Reliability Sr. Engineer: * Routine: Containerize and manage applications with Docker and Kubernetes. * CI flow: Design and implement the CI flow for the company. Distributed GitLab runner

Engineer • Al-Rafiq Construction Company Private Limited MarchPresent Construction of Dominion Shopping Mall and apartments in Bahria Town Karachi. Construction of Dominion Business Center 3 in Bahria Town Karachi. Roles and Responsibilities : Oversee site preparation activities, including excavation, leveling, and soil testing. Coordinate with surveyors to establish accurate benchmarks and layout markers. Supervise and manage construction crews, subcontractors, and laborers. Monitor daily construction activities, ensuring they align with project schedules and specifications. Enforce safety regulations and maintain a safe working environment for all personnel on the construction site. Conduct safety briefings and inspections

sumit naik email:- [email protected] mobNo:QA Engineer | Manual Testing | JAVA | | SQL | Mongo DB | JDBC | Test NG | Automation testing (Selenium, Rest Assured) Bengaluru Urban, Karnataka, India QA Engineer with experience in multiple phases of the Software Development Life Cycle (SDLC) including gathering requirements, create test case document, multi-phase of testing (smoke, unit regression, integration, regression, sanity, Automation testing by using selenium, cucumber and rest assured. Work Experience SDET • Dunzo JulyPresent As a test engineer working within the realm of product cataloguing and store mapping, my role involves ensuring the accurate and effective presentation of various

dễ hơn Tiếng Việt" tailored to the interests of IELTS learners. - Set up and optimized Facebook advertising campaigns to attract potential students efficiently. - Collaborated with the IELTS instructor to produce content on TikTok, catering to a broader audience. - Handled inquiries from students and parents, ensuring prompt and accurate responses via the page's messaging platform. Achievement: - Achieved a 134% increase in Facebook reach compared to the previous year. - Successfully attracted 20 new students in the last 6 months. - One of the TikTok videos co-created with the instructor reached 33k views within just 3

Doing daily activity reports. Data Entry • PT Sinergi Informatika Semen Indonesia (SISI) MarchApril 2023 Input the Company Work Plan and Budget data from the Business Unit Entities managed by the Semen Indonesia Group in the form of an Excel file into the E-Budget System. Input the data accurately. Make sure that all nominal and numbers are inputted without any mistake. Data Entry • Ruangguru OctoberDecember 2022 Main Task: Inputting school visit data in the form of paper photos of student contact lists that have been collected from many schools in Indonesia. Input around 1000 data