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/B Testing for user segmentation, providing real-time feedback for operational adjustments. Develop custom dashboards with various visualization tools. ● Developed site selection methodologies and executed planning for 186 cities, reducing development time by 50%. ● Reduced operational costs by 50% by introducing features to optimize business processes. ● Established IT systems (ERP, OA, M365, Enterprise WeChat) from scratch and implemented a hybrid IT infrastructure across various city offices and cloud platforms. Manager • HTC VIVE SepFeb 2021 VIVEPORT is a VR content store platform compatible with all major headsets, offering a subscription plan for

severe overtime issues. Software QA Team Lead • Gate.io JulyJanuary 2024 Taipei, Taiwan As the Team Lead and manage with a total of 4 people. 1. Team Formation and Leadership Initiated and led the formation of a new testing team. Provided guidance on planning from business logic documents and led efforts to ensure a comprehensive understanding of business processes. 2. Skill Development and Cross-Team Communication Mentored the team on testing techniques and fostered effective communication across different teams. Ensured a seamless integration process from development to testing to release, emphasizing the

product operation. I have a proven track record of success in this field and am confident in my ability to bring value to any organization. My technical skills, combined with my ability to analyze and interpret data, make me a valuable asset in any role. Work Experience Business Analyst • Vaco Currently working as a Business Analyst at Vaco, where I am responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to drive operational efficiency and business growth. Manage data requests across multiple teams and clients Create and modulate data models and data lakes

Tim Hsu National Kaohsiung University of Science and Technology , Information Management, 2009 ~ 2013 [email protected] Seasoned Software Engineer boasting eight years of comprehensive experience in the Software Development Life Cycle (SDLC), Software Design, and optimizing Business Processes. Demonstrated expertise in engineering robust systems and ensuring on-time delivery of projects, with a keen focus on scalable web and mobile applications. Experience Innova Solutions Taiwan, Software Engineer, Aug 2022 ~ Present Golang / AWS Participated in the development of microservices for a healthcare system, including features such as appointment scheduling, consultation record keeping, and automatic scheduling.

flow of projects through multiple departments to verify on-time product delivery. Managed costs, schedules, risks, resources and schedule to meet project goals. Industrial Engineering & Performance Analysis Team Leader Formulated and ran index systems for production management and business operation. Identified and researched inefficiencies and inaccuracies in processes and procedures. Gathered and analyzed numbers to determine trends and made data-driven recommendations to organizations to improve business performance. Identified, analyzed and implemented improvement opportunities. Applied business process improvement practices to re-engineer methodologies and principles. Coached business leaders on LEAN production, Manufacture Excellent

Informatic Corporation , Business Capability Improvement Project Manager, Jan 2017 ~ Nov 2017 In this position, I was responsible for managing a number of projects defined under the Central Bank of Iran Business Transformation Program. Most of these projects were defined with the aim of improving the level of maturity of business process management and information technology management as two major business capabilities of the Central Bank of Iran. During the short time I was working in this position, I was able to formulate the business process management processes of the Central Bank and provide the ground for selecting the

Kaichun Chen Strategic Partnerships Manager Taipei City, Taiwan Experienced partnership development professional with a strong track record in Greater China and the U.S., specializing in strategic alliance management, business development, account management and digital strategy within the tech and entertainment industries. WORK EXPERIENCE Strategic Partnerships Manager • Our Happy Company 09//2023 Our Happy Company - a pioneering tech startup powered by blockchain, revolutionizing music collaboration and ensuring robust protection for artists' and labels' rights and compensation. - Developed NFT acquisition and growth strategies for renowned labels and brands, including Warner Music, Sony Music, Budweiser, Pizza