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Data, Data statistics) , HTML, css Database Management: My SQL , MongoDB Documentations: BPMN, Usecase, User story Design: WireFrame, Mockup Other tools: Figma, Draw.io, MS Office, Google Colab Effective teamworking and presentation Read and understand English documents and communicate fluently in English at a basic level. WORK EXPERIENCE PROJECT Customer Service • Boost Juice 06//2023 Main responsibilities & s kills gained Ability to analyze customer needs Take note and analyze information Advanced using tools: MS Office Review and analyze documentations Data Entry • Boost Juice ( Van Xuan FMCG) 12//2023 Main responsibilities & s kills gained Ability to

Nguyễn Trọng Nghĩa Graduated in Finance and Accounting, my objective is to obtain a position in the accounting field where I can utilize and expand my skills and knowledge in financial analysis, bookkeeping, and tax preparation Address: 65 Str no 1, Cityland Center Hills, Ward 7, Go Vap District, HCM City Tel:Email: [email protected] Linkedin: https://www.linkedin.com/in/nghianguyentrong/ Work Experience Business Customer Service Officer • Vietnam Export Import Commercial Bank AprilSeptemberPreparing remittance, statements, and deposit mobilization documents . Buying and selling foreign currencies . Performing Telegraphic Transfers

Alta Moda Saya merupakan alumni SMKN 2 karanganyar tahunkelebihan (bisa bekkerja dengan tim maupun mandiri) - alasan ingin menjadi customer service - dll Karanganyar, Karanganyar Regency, Central Java, Indonesia https://andikariskys.epizy.com/ link facebook link githubWork Experience Team Support • PT. Bank Rakyat Indonesia, Tbk MarchJune 2022 membantu menginput data nasabah Junior Programmer • universitas muhammadiyah karanganyar FebruaryMaymembuat website landing page menggunakan laravel - sdsdasdfadsf - sdfsdfsfd EducationSMKN 2 Karanganyar Rekayasa Perangkat Lunak (RPL) Skills HTML5 Microsoft Excel Microsoft Word CSS3 Languages Indonesian — Native or Bilingual

Kezia Angelika Simanjuntak Accounting Hallo. I'm Kezia. I graduated from a SMK majoring in Accounting and am currently studying English Education. Previously I worked in administration and accounting. I master general accounting knowledge, payroll, budgeting and bookkeeping. I am also good at implementing innovative auditing practices and procedures to improve company efficiency. I also like administration , customer service and education. Kezia Angelikakeziaangelika_ [email protected] Jl. Borneo Utara VI. Blok C RT 02/10 No 191. Perumahan Bojong Menteng My Experience Staff Administration • DPRD Secretariat Office

WANHO INDUSTRIES INDONESIA OctoberPresent Responsible for the availability of public facilities, including procurement, storage, distribution, & maintenance, such as managing stationery, dormitory, water, food ingredients, cleaning, inventory, etc. Negotiate with Suppliers or Vendors. Make an SOP regarding the management of public facilities. Responsible for the performance of Cleaning Service, Gardeners, and Cooks (11 members). Designing general needs like office floor plans, social media content, and more. Prepare equipment for guests to arrive or if there is an event. Customer Service • PT VADS Indonesia JanuaryJune 2021 Working on Shopee Project. Answer all customer questions.

L, budgeting, payments, overhead reporting - Boosted profitability by analysing P&L and slashing costs across ecommerce companies by at least 20% - Analysed PSP/acquirer data which resulted in the collection of reserves +80k EUR - Digital marketing services (Wordpress, affiliate marketing, content creation and SEO) - Business management and consultancy services – https://enlightenedservices.org - Provide wealth solutions to clients – https://brighttrades.net General Manager • 波思貝有限公司 - Posebay AugustApril 2023 Marketing agency - Hire and manage a marketing team : marketing manager, operations manager, and customer service agents and manager. - Set

teams. • Ensured enhanced product quality through extensive collaboration with the QA team. MOBILE TECHNICIAN • APPLE INC MarchJune 2016 Website : https://www.apple.com/ • Conducted daily troubleshooting and resolution of technical issues for IOS devices with an emphasis on efficient diagnosis and resolution • Delivered exceptional customer service while educating customers on technical issues EducationBuildSchool (now rebranded as Formation) iOS Bootcamp iOS developmentSilicon Valley Software Development Skills iOS App Development User Interface (UI) Design Technical Design and Implementation Software Development API Integration Product Quality Version Control Swift, SwiftUI, UIKit, XCode Languages English — Fluent Russian — Fluent