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by successful launching of "AXA Diabetes & Three-Highs Management Programme" in AugLaunched Medical school backed DNA screening test in early propensity checking of diabetes followed up by a unique chronic disease management program designed exclusively by a worldwide renowned NGO in diabetes detection and management. Senior Manager - Proposition Development Marketing Bupa 08// 2015 Designed and developed both individual and corporate health insurance product propositions to support volume & revenue in terms of customer acquisition and retention. Archived through customer insight researches to ensure the products and services developed would create an excellent customer experience...

Growth" program, focusing on customer satisfaction, risk mitigation, and growth opportunities. Directly engaged with more strategic customers at the C-Suite and SVP levels to create white-glove strategic account plans, enhancing communication and alignment on business objectives to ensure long-term success. Introduced data-driven models for customer health scoring, driving effective customer prioritization. Established a CX Governance Council for cross-functional collaboration and meeting retention goals and identifying new areas of cross-sell / up-sell. Executive Customer Success Manager • Citrix JulyDecember 2021 Formulated and executed strategies to drive enterprise customers' successful outcomes.

detection, segmentation, and classification AI scenario. Good communication skills with doctors' demands and collaboration with colleagues. Patent Disclosure: Ultrasound detect and notify system. (serial number: I學歷 SepJun 2 National Taiwan University of Science and Technology Masters in Electrical Engineering Thesis "Online Data Stream Analytics for Dynamic Environments Using Self-Regularized Learning Framework", IEEE journal SepJun 2020 Yuan Ze University Bachelor in Electrical Engineering Skills Customer/VC negotiation and customer services DL/ML/AI algorithm, keen problem solving 3D modeling (Blender) Python, Matlab, Tensorflow, Keras Object detection, Classification, [email protected]

partnerships, managing intricate relationships, and fostering business growth through strategic account management and business development initiatives. PROFESSIONAL EXPERIENCE Category Manager • KlikDokter (Kalbe Group) AprilDecember 2023 | Jakarta, Indonesia Managing the beauty category, encompassing personal care, skincare, cosmetics, products for mothers and babies, and pet care. Supervising the acquisition and retention of beauty brands to be listed on KlikDokter's marketplace called Kalstore. • Successfully acquiring and integrating over 120 new brands into KlikDokter's marketplace, enhancing the platform's product offerings and customer experience. • Supervised and guided 3 key accounts executives , each responsible for their respective sub-category