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Grace Lin Ying-Cih Lin 9+ years experience in cross border e-commerce (Subtotal) 6+ years experience in cross border e-commerce (B2C) 3+ years experience in cross border e-commerce (B2B) Highlights Service-Minded Accurate Efficient Multi-tasker Supporting Microsoft Office Applications (Excel, word, power point etc.) Team work and good communication with coworkers Experience Alibaba.com - Senior Product Operation Specialist 20th Mar. - Now Taipei, Taiwan 1. To develop and to do well in production operations. 2. To serve and make sure members in good development. 3. According

experience for customers. Enhanced efficiency and accuracy of order processing by maintaining and improving production line shipping tools. Leveraged Vue.js to design and develop intuitive frontend interfaces for logistics and customer management systems. Utilized Laravel framework to build robust and scalable back-end systems, ensuring efficient data processing and storage. Built and managed cloud environments using AWS, incorporating EC2, S3, RDS, DynamoDB, and CloudWatch, to improve system scalability and availability. Optimized Docker environment setup and Git version control, improving the development workflow and team collaboration. Developed automated API documentation generation, streamlining the

Summer Chen Email: [email protected] Linkedin: https://www.linkedin.com/in/summer-chen-a92123ba/ Telegram: @xsummer8 Work Experience Pragmatic Play Jan 2021 ~ Present Account Manager 1. Taking care of the clients: Assisting the clients to complete the API integration and resolve the problems after go live. 2. Being a good communicator: Correctly deliver the information or requirements between clients and teammates to complete the work efficiently. 3. New game releases: Work with teammates to prepare the related materials and notify the clients when games

a philosophy degree.Capable of planning overseas trips and get along well with all kinds of people. I’ve been working for 5 years. Before my current job I’ve worked as project manager, international sales. Those experiences taught me a lot. My highly organized , efficient and my positive work attitude made my boss and customers recognized me. I’ve been working for 3 years for the office of public relations in fu Jen Catholic university. I support worldwide alumni association. In my position, it’s absolutely essential to arrange meetings, plan

EXPERIENCE EDUCATION Rinse 2020-date Product Designer Led end-to-end UX/UI design, encompassing user research, wireframes, prototypes, and specs for digital products Led iOS and Android app design, driving 40% user base growth and high client satisfaction Established design guidelines for dynamic agency collaboration, ensuring consistency and efficiency Chiaki Design by Soking 千綺設計 2023 FEB-JUL UX Design Intern Engaged in UX/UI projects for both business clients and government sectors, covering user research, design strategy, and UI design Coordinated UX workshops for product design education Cloud Gate Dance Theatre 雲門舞

software solutions to meet their needs. Create designs and workflows to suit multiple platforms, including responsive websites, iOS and Android apps, React Native apps, Windows 10, Smart Watch, Smart TV Created a design strategy for a startup from scratch, including reviewing for growth and managing the team's working efficiency. Created, shared and reviewed user journeys, user flows, low-fidelity wireframes, high-fidelity UI mockups, interactive prototypes and design systems which were used to communicate with internal teams and externally to clients. PROFESSIONAL EXPERIENCE Ubiquiti Inc., Taipei, OctPresent Senior UX/UI Designer Toptal, Worldwide , NovPresent

monthly & QoQ. Lead Generation Account Retention Apple Solution Consultant (ASC) Apple Inc. TaipeiDelivered more than the customer expects and made a positive impact on customers. Performanced strong teamwork, exceeded personal sales goals by 20% monthly. Customer Engagement Sales Closing Skills Tools I use to increase working efficiency Slack Trello Notion Hubspot Mixpanel Mixmax Skills Business Development SaaS/software Sales Stakeholder Relations Language Chinese — Native English — Proficient Education Hanken & SSE Executive Education Entrepreneurship | Leadership | Business Strategy 2019 Business Lead Program Shih-Hsin University Information Management (B.AGo the extra mile. It's never crowded