CakeResume Talent Search

Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for

Bobbi Reed United States || [email protected] I am a registered nurse with many years of caring experience. I work hard to keep learning and building a strong skill set. I left a customer service job of 10 years to go to nursing school and start my career. I love caring for people and building lasting relationships in the healthcare profession. Work Experience Travel RN • TNAA MarchPresent | Taipei, Taiwan I am a travel nurse that goes to hospitals in need for contracted periods to help staffing. I work on the floor of the

Hospital Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase. Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers. Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter. SeptemberOctober 2021 Taipei, Taiwan Lead Research and Resolution Specialist NextEra Energy, Inc

Kimberly Garrison Austin, TX Talented Human Resources/Recruiter Professional Looking for a Senior Recruiter/Human Resources professional who can deliver results in a fast-paced environment? Look no further! With 25 years of professional development in Human Resources Management and Executive Recruiting, my expertise is to recruit in all levels of your organization! Specializing in Diversity and Inclusion, Project Management, and with industry experience in various fields, including, but not limited to Finance, IT, Commercial Real Estate, Facilities Management, Manufacturing, HVAC, Telecommunications, Software Development, Healthcare, and professional services. I can help you build a strong talent team

張育銘 Chang, Yu-Ming Technical Product Manager / Proxy Product Owner with 5-year development and business analysis experience Work Experience Technical Product Manager / Proxy Product Owner (Remote) • Innova Solutions / Optum DecemberPresent This role requires communication with Product Owner, Product Manager, Designer, Developers, and Customer Service in the US. Data is exchanged among multiple applications in the format of XSD/XML. Our product was launched to market ahead of schedule by the end of December,I did the following to facilitate product development internationally Communicated product roadmap with development team and stakeholders Collaborated

with a our largest and most strategic cloud-focused customers, to ensure successful adoption and value realization from subscribed products. My portfolio included 3 of the company's Top 5 largest clients, with total ARR of $28M and a license base of 250,000. Industries represented include telecom, healthcare, and insurance. Customer Success Director • Salesforce JuneJuly 2020 Manage a portfolio of Enterprise and Scale sized customers across Salesforce Sales, Service, B2B and B2C Marketing and e-Commerce clouds, with the goal of increasing adoption, mitigating attrition and ensuring a successful journey with Salesforce. Director, Critical Escalation

program) Managed logistics, budget, communications and reports for key launch meetings aimed at engaging key leadership across hospital systems, community organizations, payers, and Department of Health. Increased patient access to care in 10+ primary care clinics, improved conversion of positive diagnosis to treatment, and established training for additional health care providers across various disciplines. Coordinated with Financial Administrator to manage budgets and successfully meet deadlines for deliverable goals across 6-8 multiple projects. Collaborated closely with Data Managers to develop data management tools and address data collection challenges to improve data collection errors. Hired, trained