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FAJAR AGUSTIAN Head Restaurant Detail Profile Alamat : Pondok Daru Permai, Citra Raya, Cikupa - Tangerang Status : Menikah Phone :Email : [email protected] Saya memiliki berbagai pengalaman dibidang pelayanan F & B, customer service, warehouse, hospitality perhotelan. Pengalaman Kerja Supervisor Outlet • Yay! Group DesemberPresent Bertanggung jawab operasional restaurant Store Supervisor • PT Boga Group AgustusDesember 2022 Bertanggung jawab mengelola restaurant Front Desk Agent • fave hotel gatot subroto jakarta OktoberAgustus 2021 Melayani tamu yang akan menginap, melakukan Night Audit, membuat pemesanan untuk tamu yang akan menginap. Staff Gudang • PT. Mega Propertindo MaretOktober 2015 Melakukan Inventory ketersediaan barang, membuat Purchase Request

— Jacqueline Agans Experienced professional with a demonstrated history of working in the hospitality industry, a strong operations professional committed to quality and community. My heart is in the kitchen. In search of a position that values sustainability, hard work, and the divine connection between humans and the food that we create and consume. Seattle, WA USA Work Experience Pastry Chef Cochineal • JulyPresent Nominated for a James Beard Best Chef Texas 2020 Role Requirements and Responsibilities • Operate and manage the pastry section of the kitchen and liaising with the executive and sous chefs to ensure a successful

Responsible for all the events and issues of Mandarin-speaking guests (promoted as the Key Gentle Organiser due to outstanding performance) Organised and attended promotional events such as open days, exhibitions, tours and visits Provided clients with information about new promotional opportunities and current marketing and PR campaigns progress Analysed customer feedback and comments and worked closely with in-house marketing to secure further improvements Aerolog Express Pte Ltd, Singapore , NovJunCustomer Service Agent / Special Service Staff Handled Arrivals, Departures, and pre-boarding announcements Assigned staffs for handling each flight's special needs as well as provided special services (wheelchair

Penny Chang Experienced Head Of Sales Marketing with a demonstrated history of working in the hospitality industry. Skilled in Customer Service, Sales, Marketing Strategy, Sales Management, and Hospitality Industry. Strong marketing professional graduated from National Kaohsiung University of Hospitality and Tourism. Kaohsiung City，TW [email protected] Mobile:Objective With more than 15 year work experience in Travel Agent and Hotel industry, I am looking for a platform which is able to have my experience and knowledge contributed to, and which is able to give me a higher scope. Education National Kaohsiung University of

2021 saya pernah bekerja di Restaurant cepat saji Indonesia, (PT. Fast Food Indonesia) selama kurang lebih 7 tahun terhitung Sejak 26 November 2014 S/D 01 JuniJabatan terakhir saya adalah Asisten Restaurant Manager, Saya bertugas dan bertanggung jawab penuh terhadap Keamanan pangan (food safety) Memastikan Produk sampai ke customer dalam keadaan Aman, dan Halal Secara berkesinambungan. Serta membuat Schedule karyawan, membuat target sales Harian, bulanan, dan tahun. Menjaga Service / keramahan karyawan terhadap customer (Hospitality), memastikan keamanan dan keselamatan kerja (K.3) Saya Pernah dinobatkan menjadi Asisten Restaurant Terbaik 2019 Karena berhasil meraih target Perusahan

allocated time frame. Maintained accurate records of attendance, receipts, payments, and expenses incurred throughout the tour period. Supervised tour guides onsite when necessary to ensure quality services were provided by them. Conducted group briefings at the beginning of each tour to explain safety procedures and rules. Customer Service & Catering Director • Chick-fil-A-Franchise NovemberJanuary 2023 Managed inbound and outbound calls to customers regarding catering orders. Developed maintenance and cleaning protocols for two restaurants. Recruited, hired, and trained staff for customer-friendly facing roles. Increased customer usage of the company app through email

brought four new ships. Waiter at Chef Table - one of a kind Dinning experience. Chef de Cuisine present an exclusive selection of expertly crafted dishes from Molecular to latest trend cooking style. Activities include wine pairing and main kitchen tour. Mall Varna LTD , Bulgaria, JulyJuly 2011 Customer Service- Information Desk Dealing with customers, handling and resolving customer complains. Obtain all relevant informationto handle inquires. Manage administration La Fattoria, Chester, UK, AprilJune 2008 Waiter at Italian Restaurant Windsor Court Hotel, Orient -Express Hotels , New Orleans, USA, December2005- November 2006 Waiter, Room Service and bar attendant