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Authoring and Programming Tools Gen AI - Prompt Engineering Project Management Leadership Acumen Languages English — Professional Hindi — Fluent Work Experience Training Leader • Google Operations Center MayPresent Training Development and Delivery Revolutionized Learning: Pioneered engaging comic strips to deliver essential skills and boost customer experience, making learning relatable and impactful Data-Driven Training: Collaborated with stakeholders to identify needs and develop targeted training for 70+ workflows, ensuring alignment with Adult Learning principles Multi-faceted Delivery: Implemented diverse training approaches (ILT, self-paced, etc.) to cater to varied learning needs and preferences for the Learning academies (PGM, Marketing, etc.) Impactful

Tao-Cheng Wu Technical leader in product development, technology innovation, and operations. As a leader who drives projects, need to coordinate and lead across functions. Also cooperate with clients, development partners, internal cross-function teams, and vendors. Due to my technical and communication skills, I am confident in handling any suitable assignment in projects. Kaohsiung City, Taiwan 工作經歷 Sr. Manager • Joules Miles Co., Ltd (Buima Group) 九月八月 2023 Next-generation BMS solution established for energy storage battery and e-bike battery (Patent award) New patent Technical assistance on

. Coordinated day-to-day accounting tasks, ensuring real-time and accurate financial data for reliable business decision-making. Manager • KPMG JulySeptember 2021 | Taipei, Taiwan • Led three audit teams, directly managing 15 auditors, and served as the lead for client interviews and risk assessments. Responsibilities included team management, training new members, enhancing team performance and efficiency, executing audit plans, reviews, and audit procedures, and evaluating internal controls. • Established trend analyses, examined the corresponding financial performance of client strategies based on results, and assisted clients in preparing individual and consolidated financial statements and reports. • Led investigations involving

com/in/michael-serrao//[email protected] Work Experience API Inspector • Saudi K-Kem Engineering Services Company SeptemberPresent | Al Jubail, Saudi Arabia Material Identification (PMI) Familiarizing with prior Inspection and Repair History of Piping and Vessels Conducting External, On-stream & Internal Inspection for vessels and pipelines Conducting Hydrotest as per Procedure Conducting recommended NDT testing (UTTG, SWUT, MPI, DPT, & RT) Ensuring compliance of Inspections with API standards. Coating & Painting Inspection Preparing Inspection Report NDT Technician • Kaizen NDT and Engineering Services MayAugust 2022 | Navi Mumbai, India Performed NDT Test(UT

January 2022 ~ present) SLT Field Support Data analysis for production, yield, down case...etc Support OSAT on production, training, trouble shooting, improve production procedure System introduction for new OSAT (customer) Collect requirements with OSAT (customer) and clarify for software development team Contact window between OSAT (customer) and internal teams Tools development (python and script) Customer Support New product development for SLT system Trouble shooting for yield, UPH and test program Provide training and documents New customer support Introduction of a new system for customers Support pre-sale and and system release to production System installation Act as

1. On Boarding high transaction merchants(Dealers/DSA/Channel Partner) on 1Pay platform 2. Handling merchants received from HDFC as 1Pay is VAS partner with HDFC 3. Maintain relationship with existing client and provide after sales support and aware about product 4. Conduct Product Trainings for customers, Onboarding client, Collection of documents. 5. Excellent relationship management skills. 6. Meeting business targets in terms of Activations, Usage & Revenue. 7. Operations work and coordination with internal teams. 8. Handling complete HDFC FASTAg program OctoberJuly 2019 Assistant Operations Manager

. Processed financial transactions and maintained accurate records, resulting in the successful completion of the company's annual audit. Maintained and organized filling system for financial documents. Collaborated with other departments to resolve invoicing issues. Handled account payable, resulting in reduce overdue payments. Developed and implemented internal controls that improved data security and prevented fraudulent activities. Skills Python Tensorflow Kubernetes Docker Azure Visual Studio Code MySQL HTML Excel Tableau Education Trisakti University AccountingSMAN 21 Jakarta IPACourses CS50 Certificates, Harvard CS50 December 2023 Advanced Learning Alghorithms, DeepLearning.AI July 2023 Machine Learning Specialization, Stanford Online