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4-6 years
6-10 years
10-15 years
More than 15 years
Past
Customer Success: Strategic Accounts and Escalations @Zendesk2022 ~ 2023
・
Strategic Customer Success
Within six months
Todd Jacobsen 7 S Pond St, Newbury, MA, [email protected] https://www.linkedin.com/in/tjacobsen/ 20+ year results-driven Customer Success professional with a proven track record of achieving remarkable outcomes through effective leadership, strategic thinking, operational excellence, and a deep commitment to client satisfaction. My area of expertise include: Customer Retention, Risk Management and Growth, Team Leadership and Development, Strategic Account Management, Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
More than 15 years
MIT Sloan Executive Education
・
Mastering Design Thinking
Financial and Administrative Director (FAD) @Ministry of Health & Population - Egypt2020 ~ Present
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Receptionist Arabic Speaker ,Agricultural Engineer, Food Technician
Within six months
Employed
Full-time / Not interested in working remotely
More than 15 years
Mit Ghamr Agricultural Secondary School
・
Agriculture, General
Founder & Instructor @uxy.design2021 ~ Present
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Sr. Product/UX Designer
Within two months
UX designer at Sketch and product designer at Codementor (top 1 on 1 coding mentorship platform) and KKBOX (Asia’s biggest music streaming service). Besides Yvon's design career, she is also active in several entrepreneur communities. She was the 2017 scholar and the venture pitch winner of MIT global Bootcamp (Massachusetts Institute of Technology). Moreover, Yvon support and advocate for female professionals in Taiwan tech industry and is the 2018 representative in design for 40 Under 40 selected by Girls in Tech Taiwan. Work Experience Founder/Instructor at UXY Remote |Present Helping people break
Part-time / Remote Only
6-10 years
Massachusetts Institute of Technology
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EntrepreneurshipSolution Lead - Developer @Principal Global Services, Pune, Maharashtra, India2014 ~ Present
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Solution Lead
More than one year
Full-time / Interested in working remotely
6-10 years
MIT School of Distance Education
・
Post Graduate Diploma in Management Information TechnologyNot interested in working remotely
6-10 years
Massachusetts Institute of Technology
・
Electrical Engineering, Computer ScienceThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.