processes and tools, and soft skills Responsible for ensuring a product or service training is provided to the employees to enable them to provide accurate service to the customers Partner with support managers to transition agents from training to production environments, ensuring competency levels meet business needs Provide support and mentoring for new employees while conducting an evaluation and identifying areas where improvements are needed Developing and maintaining standardized operational processes and procedures, guidelines, and documentation for new/existing employees Create and maintain course outlines, instructional presentations, training aids, assessments, and facilitator guides Update and maintain training-related trackers
Intern / Interested in working remotely
PES COLLEGE OF ENGINEERING, MANDYA
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COMPUTER INTERGATED MANUFACTURING