audits from key customers. Led team to solve customer incidents and returns to receive high customer satisfaction across Assembly and Test process. Led cross-function teams to drive site quality excellence. Reduced low tech error cases. Improved indices of 6 chronic defects to record low by engineering breakthrough. Chair of MRB (Material Review Board) to direct risk assessment to protect quality to customers. Chair of CCB (Change Control Board) to drive the process change risk assessment with improved quality. 十月十一月 2017 Taipei, Taiwan Manager, Assembly Process Engineering Texas Instruments
Order Fulfillment Associate (Seasonal) @The Home Depot
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2020 ~ 2020
Manager
More than one year
Christian P e ñ a Zealous customer advocate with a well-balanced set of management, sales and technical expertise. Garnered multiple leadership, collaborative and individual contribution experiences with customers, external vendors and internal stakeholders by holding various positions with a wide range of responsibilities. [email protected] Work Experience Fulfillment Associate (Seasonal), July 2020 ~ Oct 2020 The Home Depot Responsible for picking, packaging and staging omnichannel (BOPIS, Ship to Store, Will-Call) orders for a high-volume retail home improvement store within a 2-hour SLA Proactively engaged with customers on the sales floor to assist