materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects. Collaborating with the team and client to complete system testing on time e.g. Email, Live chat, Line OA etc. before products launching. Collaborating with OM to recruit 5 headcounts for CS team in 2 weeks. Gaining a certificate of trainer from client in 3 months. CS performance of mock calls improved from 57% in August 2023 to 95% in December 2023 when products pre-launch. Collaborating
Supply Chain, Logistik, Warehouse, PPIC, Expor Impor, Planning, Keselamatan dan Kesehatan Kerja
Within one month
MD DILDAR HOSEN In charge (Warehouse) Dhaka, Bangladesh Results-oriented warehouse In charge with seven years of experience in manufacturing and warehouse environments. Motivated professional with strengths in supervising employees. Adept in employee relations, and inventory organization. Prepared, organized, and trained in product knowledge and store regulations. Work Experience In Charge • Wellness ventures Ltd JulyPresent * Hired, trained, and developed employees for various positions throughout the store. * Created and administered semi-annual performance reviews to a team of 15 employees. * Oversaw merchandising standards during new product launches. * Supervising use of specialized storage, such as
Senior Manager Sales and Marketing Ecommerce @Khadi Natural
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2023 ~ Present
E-Commerce Marketing Consultant
Within two months
team and ensure their alignment with organizational objectives. Implement best practices for product listings, ensuring optimal visibility and conversion rates. Develop and execute plans to drive sales and revenue growth in e-commerce. Monitor and analyze key performance indicators (KPIs) to identify areas for improvement. Coordinate product launches on Amazon and Flipkart, including promotional activities and marketing campaigns. Collaborate with marketing teams to develop effective strategies for product positioning and visibility. Optimize inventory levels and ensure timely replenishment to prevent stockouts. Implement effective inventory management practices to minimize overstock and clearance challenges.
Marketing Specialist & VIP Customer Service @MICO WORLD
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2022 ~ Present
Within one month
主持人,無論是媒合小聚、新創企業活動、總會尾牙、新創事業獎說明會。 • 協助安排超過200家新創企業與業師之間的輔導,擔任雙方間的溝通管道與橋樑。 •. 擔任2年經濟部新創事 Project Sales Specialist • Major Digital Marketing Co., 八月三月 2018 • Assisted merchandising and web development teams in product launches. • Dealt with...
★ Publication Design ★ Banner Ads ★ EDM Experiences HTC Corporation Senior UI/UX Designer / UX Strategist August 2022 ~ Now Proposing strategy solutions for VIVE official global website based on data of Google Analytics and SEO suggestions. Planning Wireframe and UX Flow of webpage building for new product launch and promotion campaign. TVBS Media Inc. Senior UI/UX Designer August 2020 ~ August 2022 Using growth hacking skills for creating conversion rate of TVBS News website with cross-functional partners. Proposing solutions for different products with Google Analytics. Building a brand new E
Omega Feng Experienced User Experience Manager with a demonstrated history of working in the internet industry. Skilled in Mobile Applications, Management, User Experience Design (UED), Product Planning, and Human Computer Interaction. Strong information technology professional with a Ph.D. Candidate. focused in Design and Applied Arts from National Chiao Tung University. Taoyuan City, Taiwan 工作經歷 Senior UX Manager • KaiOS Technologies, Inc. 三月七月 2023 Led 4 interaction designers to make UX design for the KaiOS first product as UX manager. Communicated with dev/qa/pm
emerging technology trends. Adeptly identified market opportunities and guided cross-functional teams from ideation to successful product launches. Responsibilities and tasks that I handle Tender Response Respond to bid documents (RFI, RFQ, RFP) in accordance with the requirements of domestic and international telecom operators and branded customers. Product Definition Define product specifications to meet business and commercial needs. Create marketing requirement analysis documents based on defined specifications. Prepare product specification sheets (Datasheets) based on defined specifications. Develop promotional materials for sales presentations. Define product strategies and long-term planning (product roadmap). Communication
Communication
Quick Learner
Hardworking
Employed
・
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
South Taiwan University of Science and Technology
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Computer science
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