Roger L. Snook Jr. Guest Services | Restaurant Management | Marketing Communications [email protected] • Burleson, TXEnergetic restaurant professional with strong teamwork skills. Determined and responsible with a commitment to improving organizational efficiency, labor costs, and food expenditures. Engaging guests with dynamic brand storytelling. Work Experience General Manager • Cicis JanuaryPresent Ensured compliance with all food safety regulations and sanitation standards. Supervised and trained staff in customer service, food handling, and safety protocols. Maintained weekly labor and food cost goals. Performed regular maintenance checks on equipment to ensure proper functioning.
making food, training new employees, managing a team, and helping to run a restaurant. I also have experience hiring and training new workers. Cashier/Customer Service City, US [email protected] Beverly Hunsaker I have worked in several different restaurants, both in customer service aspects and food handling. I have years of experience taking orders, waiting on customers, making food, training new employees, managing a team, and helping to run a restaurant. I also have experience hiring and training new workers. Cashier/Customer Service City, US [email protected]
experiences from being a culinary school student all the way through owning a restaurant in Tokyo and everything in between. In this book, Anthony shares blunt stories that show a behind the scenes look at the struggles every restaurant owner faces. "Restaurant Owners Uncorked" by William Brawley Most restaurant books are centered around one person’s experience, but this book is different. Restaurant Owners Uncorked is a compilation of interviews with experienced chefs such as Scott Leibfried of “Hell’s Kitchen,” and Phil Roberts of Buca di Beppo. In this collection, restaurant owners share how they
Kimberly Krueger I have over 8 years of operations management experience. Including restaurant hands on management as well as remote/virtual style operations. I am very passionate about employee development and training as I see it as a path to overall success in any company or industry. I have over 18 years in Management. Grew up from a crew member to General Manager in my 16 years with the company. Increased sales by 23 percent my first year with my own location. Opened two new build locations from ground up one being a
end of day reports, ATM inspections and wire reports. Manager, Bartender, Server • Buffalo Wild Wings NovemberOctober 2020 Conducted monthly inventories of materials on work floor. Oversaw and improved invoice deliveries. Managed accurate register and produced daily sales reports backing up inventory usage numbers. Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls. Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers. Organized weekly schedules for employees. Server/Busser • Rockfire Grill JanuaryFebruary 2016 Maintained adequate levels of condiments and well-stocked drink stations
Steven Moscatiello Steven Moscatiello - Taking Inspiration from Athletics to Business New York, NY, USA Steven Steve Moscatiello is a New York City professional who consults with an established workplace services provider. He delves into market trends, news wire reports, and industry analytics in verticals served by his clients. The recommendations provided by Steven Moscatiello to management aim to yield improved corporate performance and greater customer responsiveness in a highly competitive landscape. Mr. Moscatiello has a history of participating in organized sports. He found himself drawn to football in high school for its combination of teamwork
organization, later becoming an HQ mandated project Scaled restaurant partner communication as partners were able to self-solve their problems via the online portal and account managers were able to analyze and prioritize tickets based on type Developed several operational playbooks, training guides, and communications plans to improve Uber Eats restaurant operations Strategic Account Manager OctoberApril 2017 | Atlanta, GA Managed relationships with over 400+ partners, including regional chains. Provided restaurant partners excellent reactive and proactive support, reduced churn, and maintained one of the highest NPS scores in the US. Later given the honorable quarterly award for top
Excel
Photoshop
Sales
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Queens University
・
Bachelor of Commerce (B.Com.), International Business, Marketing
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