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India
Avatar of Mayank Dwivedi.
Avatar of Mayank Dwivedi.
Past
Senior Operations Representative @Concentrix IBM Daksh Services India Pvt.Ltd
2018 ~ 2022
Salesforce Developer, Administrator
Within one year
Mayank Dwivedi Salesforce Admin Kanpur, Uttar Pradesh, India [email protected] and results-driven Salesforce Administrator with 6 years of experience in effectively managing and optimizing Salesforce platforms to drive organizational success. Adept at configuring, customizing, and integrating Salesforce to meet unique business needs. Passionate about leveraging technology to streamline processes, enhance user experiences, and maximize operational efficiency. Strong analytical skills combined with exceptional communication and collaboration abilities, empowering cross-functional teams to achieve optimal CRM performance and data-driven insights. Work Experience Senior Operations Representative • Concentrix IBM Daksh Services India Pvt.Ltd
Power BI
SQL
Salesforce Administrator
Unemployed
Full-time / Interested in working remotely
6-10 years
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Commerce
Avatar of Devika Goel.
Avatar of Devika Goel.
Trainer (Freelancer) @Steadfast IT consulting
2020 ~ Present
Salesforce Consultant
More than one year
customize Salesforce according to their business requirements. Help Client staff to work smoothly on the Salesforce Platform to fulfill their daily jobs. Coordinated with project management staff on database development timelines and project scope. Tested programs and databases to identify issues and make them necessary modifications. Salesforce Administrator • HCL Technologies Ltd. DecemberApril 2016 Worked as Mentor and handled a small team and made changes in configuration of Salesforce com Oversee data migrations including planning, data cleaning, mapping, and data import Provide support in debugging and troubleshooting existing Salesforce systems Coordinate the deployment of Salesforce systems
Assisted
Planning Process
Troubleshooting
Full-time / Interested in working remotely
6-10 years
Maharshi Dayanand University
Bachelor of Computer Applications : Computer Engineering
Avatar of the user.
Avatar of the user.
Sales Operations Analyst @Red Hat
2019 ~ Present
Sales operations anlayst
Within three months
Salesforce admin Salesforce data loader Google workspace Microsoft suite Tableau ( Elementary) Identified key process improvements and insights to make actionable recommendations. Communicated well to effectively explain and present crucial concepts
ideas and methodologies.
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
RajaRajesheshwari College of Engineering, BANGALORE
Civil Engineering
Avatar of the user.
Avatar of the user.
Web developer @Swaragh Technologies
2012 ~ 2013
Team Lead and Scrum Master
Within one month
PHP
yii2
JQuery
Full-time / Interested in working remotely
4-6 years
Nagarjuna college of Engineering and technology
IT

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
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Teamwork
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Leadership
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