for Helium-developed Shopify web applications Experience answering emails, phone calls, live chat messages, and tickets via Zendesk & Intercom Work directly with customers to troubleshoot application issues and find creative solutions Build positive relationships with customers with reliable support & communication Strategize & collaborate on new business, software features, and company growth Solar Research Assistant, April 2016-July 2016 JISAO, University of Washington , Seattle, Washington Successfully performed system maintenance and upkeep for solar research equipment Observed current weather conditions affecting the equipment and data recorded Analyzed and recorded equipment accuracy and performance Communicated reports of equipment condition to scientists Weather Intern, June
Full-time / Not interested in working remotely
University of Washington・
Atmospheric Science