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黃春明 Freddy Huang Chief of Information Phnom Penh, Cambodia Experienced Information Technology Engineer with a demonstrated history of working in the textiles industry. Skilled in Windows Server, Phone Lines, Windows OS , and Technical Support. Strong information technology professional with a Bachelor's degree focused in Computer and Information Sciences and Support Services from China University of Technology,Taiwan ( R.O.C. ) . 工作經歷 Information Assistant • Reliable Source Industrial (RSI) 五月Present 1. 管理工廠網路架構、電話系統、視訊系統

technical customer support agents Responsible for providing I.T support to thousands of users via email, ticket, phone, video call, and live chat Created/updated the customer support knowledge base Solved technical problems regarding LAN, WAN, and operational systems Attended conferences to discuss updates and improvements in Army services Senior Customer Support, Municipal Health Department SepNov 2016 Worked from home 100% of the time First point of contact with the customer. Responsible for solving hundreds of I.T technical support problems per day, and teach customers how to use products/services via Zendesk, email, phone

collaboration costs. Researched and utilized Nvidia Omniverse to develop high-quality rendering services. Developed the 3D model management module for SyncoBox digital design automation service. Designed and utilized Autodesk Platform Service Viewer to develop 3D model rendering components. Designed and developed SyncoBox Panorama to provide online panoramic services with offline access support. Refactored WeBIMSync with web technologies and integrated it into SyncoBox services. Designed and developed SyncoBox Markups to reduce 50% of paper-based discussions in architectural design. Developed SyncoBox facility management service to improve factory maintenance efficiency by 4...

network upgrades, monitoring issues, and cloud migration initiatives. Manage and facilitate effective Helpdesk management and hands-on end-to-end resolution of problems. Handling MOHE issues hands-on end-to-end resolution of problems reported to ensure quality, timely resolution, and delivery of vendor SLAs. Provide lead support to service management analysts in managing day-to-day services. Provide priority support for VVIP users, Preparing weekly,monthly and annual meeting report submissions are part of my task. JanuaryOctober 2021 Service Desk Manager / Project Manager Taylor's University Malaysia As a service desk manager, I

</> Shan Xi, Liao A software engineer who has been working on web-based applications for many years enjoys learning new things. Skills: - Java, Spring Framework, Maven. - Python, Flask, Celery, Gunicorn. - Golang. (Limited work experience) - Node.js. ( Limited work experience) - HTML, CSS, JS, Bootstrap. - Git, Linux, Azure DevOps, Docker. - Oracle, Redis, MongoDB. Taipei City, Taiwan MyWebsite / MyPortfolios Work Experience SeptemberJune 2022 Software Engineer (Java, Python) 國泰金控 Cathay Financial Holdings 【Job description】 Backend APIs development using Java for MyRewards App - Major services developed by me: E-Invoice

. Provide program development sample (modular architecture, porting and driver development). 5. Production related experience: - Production flow. - Hardware verification. - Safety specification. Assistant Software Engineer Powertech Industrial Co., Ltd. • NovResponsibility Develop smart home projects, including smart plug, Android APP, and integrate into Amazon web services. 1. Assist engineers to develop project and verify product (drivers, automated test code). 2. Assist with HomeKit MFI safety certification. 3. Supports develop device OTA upgrade. (Android APP and device docking development). 4. Cloud backend API automated testing program.

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