and contracted out the equipment for interview & observation rooms. Improved the UX guidelines for advertisements on the company website; planned the Google Analytics events and analyzed the collected results. Wrote the SOP for interview equipment (for in-person interviews) and the procedures for remote interviews. Contract Translator • Opera Software ASA NovNov 2016 Translated and tested user interfaces and help files of the Opera Browser into Traditional Chinese on various platforms including Windows, Mac, and Smartphones/TV. Sr. UX Researcher • Trend Micro AprMay 2016 A liaison between business stakeholders and users. Gathered, observed, and
Industrialization Engineer @ASML: a worldwide manufacturer of lithography systems for the semi conductor industry
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2017 ~ 2019
Customer Support
More than one year
impact analysis doc and support the fab with the right tools, building instructions, plant availability, mechanics, product design, knowledge. - Create blue print in SAP ME for the machine blocks assembling sequence order. - Write assembling procedures for the factory. - Provide Knowledge Transfer/Trainings to the factory engineers and operators. - Create list of required spare parts, tools, sequences for the dedicated product implementation into SAP system. - Define Safety Stocks for parts. - Prepare Opera database for retrieving performance data. Part of my role is to support the factory @proto and pilot...