Eliot Chen Customer Service Manager | ASUS | SaaS | Cloud • Taipei, Taiwan 6+ years of global SaaS experience in Customer Service, Consumer Strategy, and Team/ Stakeholder Management. I'm seeking a meaningful role in product and business that aligns with a positive and proactive culture. Work Experience ASUS Cloud (JunJunCustomer Service Manager AprJun 2023 I work to minimize customer escalations / support costs and boots product up-sale. This involves working with CSs, PMs, designers and developers to: ◆ Develop a CRM and implement a Zendesk chatbot+ support center Translating department objectives into actionable product roadmaps
Yu-Ting Wu (Vicky) Hi! I'm Vicky. I have over eight years of coding experience in different domains, such as IoT integration, E-commerce application, and medical products. In the future, I hope to work in an organization that can utilize my skills as a software developer and enhance project management. Focus on backend development 6+ years of C#, 3+ years of Python , 2+ years of Node.js 3+ years of project management 2 + years of Cloud management 3+ years of HL7 FHIR Standard Taipei City, Taiwan Skills
gmail.com Work Experience Senior System Admin • Quatrro BSS Pvt Ltd (Gurugram) FebruaryPresent I am working as a cloud administrator and secuirity/compliance engineer where I had served a dedicated client of USA. I was responsible for managing the IT infra compliance and secuirity for apps the cloud suites running in the organization. I had worked closely with the upper management to provide the audit reports, data usages reports and licensing related reports. Curretly I am working as a Microsoft partner - a bridge between MSMEs and Microsoft to solve client's cloud apps and suites
Network engineering, system security, cloud and broadband management
Within one month
consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Information Technology Manager Ebhodwe transport services JanuaryPresentTaipei, Taiwan My responsibilities start from the office, I ensure that all the head office users are connected to a local Microsoft server 2022 and on the cloud. Assign Office 365 to users and sage finance/payroll software. I design deploy and manage wireless broadband for all bus depots using multiple brands from Cambium, Grandstream, TP LINK, MIMOSA, and UBIQUITI. I install and configure both Mikrotik and Sisco routers. I deploy WIFI
Ethan, Kao Frontend Engineer Taipei City, Taiwan Github: github.com/ethansnow2012 Email: [email protected] Mobile:Day of Birth:Mile StonesLaunched my own SaaS service, Victor Bar, launched at www.victorbar.twFreelance project: Live streaming comment integration and marquee effects (used in presidential electionsSuccessfully contributed code to a major open-source project (vueuseFirst independently completed commercial project (website developmentSmall-scale full stack prototype project, Ashenone.js (Beta), later used for freelance projects and side projectsMaster's thesis published: "Design of Cloud-based Digit Recognition using Partially Connected Neural Networks." Work Experience Senior
Key responsibilities included: - Developed features based on multi-tenancy architecture to create an e-commerce system. - Utilized Actix-Web to build efficient web services. - Implemented Kubernetes for handling rolling updates, scaling behavior, and ingress features. - Utilized Docker for building container images. - Managed PostgreSQL databases in GCP Cloud SQL for data storage. - Handled network traffic with Google Cloud Load Balancing. - Manually integrated ECPAY API and TapPay service for payment processing. - Implemented Redis cluster in Kubernetes to enhance API performance. - Deployed EFK stack for logging system management. - Utilized Prometheus for monitoring system health