platform operation. JulyOctober 2015 Beijing, China Platform operation 知乎 Responsible for the operation and maintenance of the platform community, handling relevant user feedback and complaints, and formulating and optimizing data-based anti-cheating strategies. JanuaryMarch 2015 Chengdu, China Service Operations Manager JD.COM Internship during the winter vacation of my senior year, learning and understanding the entire process and specifications of JD.com’s online customer service, and actually participating in business wiring. During the period, I took turns to understand the situation of each link, proposed optimization points, and promoted solutions. JulyAugust
Part-time / Interested in working remotely
University of Malaya・
Information Technology education