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precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton. Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services. OctoberApril 2023 Taipei, Taiwan Lead Patient Access Representative West Oaks Hospital Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase. Ability to proactively learn quickly verifying health insurance

aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud. Kinh nghiệm làm việc Retail Manager • Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế thángPresent | Taipei, Taiwan Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Học vấn Van Hien University Banking and Financial Support Services • AprJan 2020 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Kỹ năng word powerpoint excel Photoshop Ngoại ngữ Vietnamese — Bản địa / Song ngữ

張毓瑄 Iris Chang Creative Lead & Visual Communicator in Tech Industry Taipei 👩🏻‍💻6+YOE | Art Direction + Brand System + Marketing Solution✨ I’m a Creative Lead with a rich tapestry of over 6 years of experience collaborating with prestigious Design Agencies, World's Top 500 Enterprises, and Independent Brands. My expertise extends beyond the conventional, showcasing a deep-rooted proficiency in leading multifaceted visual projects. Melding keen insights from comprehensive marketing research with strategic business foresight, I consistently deliver innovative and data-driven creative solutions that leave a lasting mark. Yet

is a worldwide transport and logistics leader that supports clients in their daily work by helping them overcome their logistical constraints. They are recognized for their expertise and mastery of all aspects of the supply chain, as they serve as a real growth partner for theur clients. Managed Services Specialist • Triple4 - MSP JulyMarch 2016 Triple4 provides complete IT management and support services to their customers with an experience that exceeds expectations and simplifies all components of their IT. Their deep industry insights are backed by two decades of experience and knowledge. Information Technology Consultant • Systems Intelligence

Nguyễn Minh Khánh Experienced and organized Administrative Support with proven ability to manage office operations, provide customer service, and handle sensitive/confidential information. Skilled in multitasking, communication, and problem-solving. Ho Chi Minh City, Vietnam WO R K E X P E R I E N C E Sale Support and Customer Services • GATEWAY EXPRESS CO.,LTD SeptPresent •Organization and management of employee files. •Coordinated with the Social Insurance Agency to employee benefits administration, ensuring timely and accurate processing. •Monitor and process goods for sending via DHL/FEDEX. •Send shipment information to

feature generation, as well as resolving system compatibility issues. Design macOS and Linux application UI/mockups, develop cross-platform Electron applications to reduce company hardware costs. Develop Smart Card authentication functionality for TPM chips. Develop Golang RESTful APIs and Swagger documentation to support integration with other services. Set up and manage testing environments with Active Directory and PKI. Maintain and develop features for Golang projects, including developing RESTful APIs and Swagger documentation for integration with other services. Assist in Jenkins and Harbor deployment processes, write shell scripts, and integrate with cloud services to

Import Storybook 7, build component specs/testing, and improve the communication efficiency of cross-team cooperation. Import Playwright to implement website system monitoring and E2E testing. Clinic Introduction Page & CMS Back-End Implemented frontend web application from scratch, responsible for planning process chart architecture and integrating Webview services. T ransformed Vue CSR architecture to Nuxt.js SSR, improved SEO ranking and performance score of PageSpeed Insights. Official Website Revamp Revamp the static website to SSR architecture and refactor it with Nuxt.js. Integrate LightHouse CI and Github Actions to automate the website