Transportation Coordinator; Trade Expo Indonesia as a Ground Handling Coordinator; The 8th G20 Parliamentary Speaker P20 as a VIP Airport Service. Private Tutor Korean-English-Indonesian • Freelance, self-employed MeiPresent Private tutor Korean-English-Indonesian Traveloka Ticketing Data Analyst • ATI Business Group MaretSeptember 2023 Analyzed, proceeded, and submitted Traveloka customer’s data with max. 5 minutes/ Easy Reschedule data and 20 minutes/ Booking Centre data with minimum 70 transaction/day. Experienced in Salesforce, Non-GDS and GDS system (Sabre, Amadeus, and Galileo). Proceed outbound call and email to airline. Talent Acqusition • PT
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Senior Customer Support Representative @PT Equdero Layanan Indonesia
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2022 ~ 2024
Customer Support Lead
Within one month
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
Amanda Lai New Taipei City, Taiwan || [email protected] Active, Multitaskable, Adaptable, Negotiable, Decisive, Ambitious, and dedicated doer with 4 years of history of success in cross-team support and engagement. Built strong relationships between clients, suppliers, and staff. Adept at conducting problem-solving, cross-culture and cross-function communication, event planning, managing administrative executions, and facilitating positive communication. #Communication #Event Planning & Management #Client Relations #Operations & Management #Negotiation Working Experience IVS Crypto Event Consultant • Infinity Ventures Crypto (IVC)/ Headline Asia (Contractor) MarJul| Taipei, Taiwan Orchestrated a seamless collaboration between
Deputy Project Manager @Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.)
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2020 ~ Present
PM/產品經理/專案管理
Within one month
project management Product Manger City: Tainan,TW [email protected] Work Experience Jadard Technology Inc. (The subsidiary of Fitipower Integrated Technology Inc.) Deputy Project Manager, Sep 2020 ~~ Present *Display Drive Integration Chip PM for wearable/mobile/tablet/industrial *In charge of China Panel Customer (BOE/CSOT/HKC/TIANMA) >New IC product promotion & introduction >New Panel project estimation >Customer service *Technical and Product Marketing *Coordinate with internal departments and Customer *New models tracking & strive for design in Achievement *Success to take IC development fee back *Strive wearable IC for design in
/www.linkedin.com/in/farhanagungmaulana/ Work Experience NovemberPresent Tangerang Selatan, Indonesia Full-Stack Developer SingaPay Implement my mastery of PHP & Next JS language that creates powerful modules services. - Creating FDS (Fraud Detection System) to the platform with auto-notifications - Creating a CRM tools (Customer Relations Management) dashboard - Creating Customer Web App MarchAugust 2023 Jakarta, Indonesia Full-Stack Developer PT. Satuvisi Inovasi Media Participate in website creation and website development such as landing pages, company profiles, and website dashboards to handle requests from Indihome companies using the PHP programming language and React JS
React JS
Next JS
CodeIgniter
Employed
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Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Mercu Buana
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Marketing Communication Advertising
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