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6-10 years
10-15 years
More than 15 years
Avatar of Arief Irawan.
Avatar of Arief Irawan.
Past
Operator dan Customer Service @Cookie Komunika
2022 ~ 2023
Administrator and Customer Service Specialist
Within six months
Arief Irawan Customer Service Saya adalah seorang Customer Service Specialist, disamping itu saya juga menguasai Skill Komunikasi, Public Speaking, Customer Relationship Management, Desain Grafis, Marketing dan Social Media Management. Saya sangat tertarik dengan Human Behavior dan bagaimana uniknya manusia dalam melakukan sesuatu. Lembang, Bandung Barat, West Java, Indonesia [email protected] Pengalaman Kerja OktoberDesember 2023 Kopo, Bandung Kota, Jawa Barat Operator dan Customer Service Cookie Komunika Mengontrol transaksi digital di Software dan memastikan Transaksi berjalan dengan baik dan lancar. Melayani konsumen via chat dan telepon dengan ramah dan baik. Menerima komplain konsumen dan
Word
Excel
Canva
Unemployed
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Avatar of Viola Kuo.
Avatar of Viola Kuo.
Past
Community Executive @JustCo Taiwan
2022 ~ 2023
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Within one month
Viola Kuo Hsinchu County, Taiwan Hi, I am Viola. 😊 Never stop learning and experiencing this world.🌏 40 % Event Planning | Project Management 30 % Customer Service 30 % Co-working Community E-mail: [email protected] SKILL Customer Service With 4-5 years in CS field Communication skill Active listening skill Project Management Organized 17 co-working events, 2 Business matchmaking event Managed 40 + co-working companies Video Content Planning Video editing with CapCut Developing creative strategy, brainstorming, and storyboarding for video projects EXPERIENCE 08// 2023 Community Executive JustCo Taiwan / Hsinchu ✈ Organized
Word
PowerPoint
Excel
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Providence University 靜宜大學
英國語文學系
Avatar of 張文源.
Avatar of 張文源.
Past
Frontend Software Engineer @德商foodpanda_富胖達股份有限公司
2022 ~ 2023
資深前端工程師
Within one month
disseminate learnings and discuss the future directions for optimization . Projects and achievements Took over the ownership of MMT (Marketing Management Platform) , the operational platform of the subscription service. Clarified and tested all configuration details of subscription plans, created tickets to enhance UX and address system defects. Introduced integration tests to cover crucial user flows. Integrated a widely adopted design system tailored for the company's internal tools. Took over the ownership of the subscription data query tool on our customer service platform, rebuilt and redesigned the whole tool based on user req...
HTML/CSS
JavaScript
TypeScript
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
國立台灣大學
資訊管理
Avatar of Addly Saputra Dalimunthe.
Avatar of Addly Saputra Dalimunthe.
Senior Internal Audit @PT Sharp Elektronik Electronic
2017 ~ Present
Internal Auditor
Within one month
Addly Saputra Dalimunthe Senior Internal Audit Bekasi, West Java, Indonesia Currently, I working at PT. Sharp Electronics Indonesia as Senior Internal Auditor. The details of my work are regular audits to branches and customer service throughout Indonesia, creating and updating SOP and special audits based on requests from management. Pengalaman Kerja Senior Internal Audit • PT Sharp Elektronik Electronic MeiPresent 1. Control subordinates in auditing activities. 2. E xecute field audit at all Branches, such as on Accounting & Finance, Sales, Logistics/Inventory, and Customer Service Activities. 3. Execute audit at all SDSS
Word
Excel
Canva
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Universitas Negeri Jakarta (UNJ)
Accounting
Avatar of the user.
Avatar of the user.
Sales @瞬明實業有限公司
2021 ~ Present
Sales Account Manager/ Project Manager/ Pre-sales/ Solution Architect
Within one month
Microsoft 365
BPCS
ODBC
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Chung Yuan Christian University
Business Administration
Avatar of the user.
Avatar of the user.
Past
軟體工程師 @集雲科技股份有限公司
2022 ~ 2023
資深軟體工程師
Within one month
java
springboot
sql語言
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
CQUniversity
Information Technology
Avatar of Fiora Tsai.
Avatar of Fiora Tsai.
Procurement/Sales Engineer @Roresin Corp
2017 ~ Present
Procurement/Sales Engineer
Within one month
product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier
Analysis
Intercultural Communication
Business Administration
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
銘傳大學 Ming Chuan University
Business Administration
Avatar of the user.
Avatar of the user.
高級專員 @國泰人壽
2021 ~ Present
Java back-end engineer
Within one month
Sales & Customer Service
JAVA
Programming
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立台灣科技大學 National Taiwan University of Science and Technology
企業管理系
Avatar of Francis Onell Peng.
Avatar of Francis Onell Peng.
Marketing Specialist & VIP Customer Service @MICO WORLD
2022 ~ Present
Within one month
Francis Onell Peng 彭語萱 New Taipei City, Taiwan 工作經歷 Marketing Specialist & VIP Customer Service • MICO WORLD 三月Present •Build up VIP customer-oriented membership concept and framework to provide value-added offer to customers. • Developing strategy, building framework, and completing end-to-end implementation as a project leader. • Running social media management (Instagram, Facebook). • Create social media influencer for each LIVE streamer in MICO App, based on their brand and plans. • Created and scheduled all social media posts across Instagram, TikTok and Facebook. • Developed and owned the social media
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Remote Only
4-6 years
Chinese Culture University
Counseling Psychology
Avatar of 江沛儀.
Avatar of 江沛儀.
群眾集資行銷顧問/視覺設計 @Freelancer
2021 ~ Present
專案經理、產品經理、創意總監、設計管理
Within two months
江沛儀 Vais Yakarivuwan Product Management Taipei City, Taiwan As a product manager with expertise in crowdfunding and marketing, I have a strong track record of successful product development and marketing strategy planning. My skills include graphic design, analytical thinking, and creative problem-solving. I am also skilled at applying customer service concepts to designers in order to improve marketing strategies for clients, employees, and administration 3 things about me ♦ Results-driven individual with a passion for creating and improving systems that make life and work easier ♦ highly organized and believe that good file management
Illustrator
Photoshop
Slack
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
台灣藝術大學
工藝設計系

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.