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Avatar of Johanes Susanto.
Avatar of Johanes Susanto.
Customer Service @PT Idana Solusi Sejahtera
2022 ~ Present
Credit Analyst
Within six months
a more effective work system that can be run by the team - Responsible for the OJK Audit Process, in the Customer Service department - Responsible for the ISOAudit Process, in the Customer Service department Desk Collection • PT Artha Dana Teknologi NovemberJulyCollecting payments from the customers via communication tools (phone calls & Whatsapp) - Keep tracking of assigned account to identify outstanding debt - Negotiating pay-off deadlines or payment plan -Taking the initiative to make collection strategies - Doing work based on company and collection regulations - Making activity report and regularly report to Team Leader Desk Collection • PT Colmitra Persada Indonesia AugustNovember 2021 Handling hardest
Word
Excel
Leadership
Employed
Full-time / Interested in working remotely
4-6 years
Universitas Terbuka Bogor
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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
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Time Management
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Teamwork
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Leadership
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