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is a website for TOEFL test prediction. My responsibilities are; - Worked closely with the product and business team to sharpen product visions and requirements that focus on the user's needs - Worked intensively with product managers and developers to ensure the proper designs were implemented into production - Led the product team to research user experience - Planned, created, and designed website and app from scratch, including app, company dashboard, and company website - Conducted usability testing to get feedback from users, customers, trialists, and non-users - Gathered user and customer feedback to develop a better user experience Product Designer • lallo.

deep understanding of the market and target audience for the product. 工作經歷 UNIT LEADER OF PRODUCT MANAGEMENT • RAKUTEN TAIWAN INC. Leading Product Management * Clear Product Vision-defining and communicating the company’s product strategy. * Building an exceptional team-hiring, on boarding, coaching and enabling product managers to bring products to market. * Managing resources across different teams to ensure all product managers have what they need. Product Management * Experience in multi-cultural environment with cross functional teams, such as Project Manager, Backend Engineers, QA Engineers, UI/UX Designers. * Prioritize requirements and

for the Select USA competition. Contributed to achieving a key milestone of becoming the fifth cryptocurrency exchange in Taiwan. Redesigned onboarding and KYC processes to reduce application time for new users by over 50%. Successfully launched four key products from 0-1 by using the Minimum Viable Product initiative. Established an accountable culture and improved efficiency through workflow optimization. Project/Product Manager CloudsInfo Ltd. | SepDec 2021 Responsibilities Define the product strategy, roadmap, and milestones to achieve the product vision. Gather and analyze requirements from stakeholders, competitive products, and user data. Design

like Finolex, Traya, Lupin, etc. - Client Co-ordination and Engagement Corporate Recruiter & Customer Success • Omm IT Solution AprilAprilTalent Acquisition Strategy Development - Full Cycle Recruitment Process - Collaboration with Hiring Managers and Stakeholders - Employer Branding and Candidate Engagement - Metrics Tracking and Reporting Business Analyst • B.Coder Castle FebruaryAprilAnalyzing Business Processes - Requirements Gathering and Documentation - Data Analysis and Interpretation - Collaboration and Communication - Project Management Support Hobbies Horse Riding, Car Driving, Surfing, Singing Education CHANDIGARH UNIVERSITY EntrepreneurshipIndira Gandhi National Open University History Strategic Management - New Castle University of AustraliaSkills Communication Jira CRM software Client egagement Microsoft Office Gate opener Languages English — Native

Version Control (Git, SVN) Android (Java) English — TOEIC L&R TestJapanese — JLPT N/01) Chinese — Native Work Experience Engineer • Fastwise AprMarCustomize system - customize work order system : Including membership, personal permission, and work order data. - customize Inventory Management system: Including procurement, inventory, and sales. - Customized Quotation System: Including products, manpower, maintenance, and issuing. - Integration with LineBot. Network Monitoring Backend System - Using SNMP protocol to obtain CPU usage, memory usage, disk usage percentage of Windows laptops, and download/upload speeds of the network. - Receiving information from Nokia GPON optical network, including port positions, operational status

Administration (M.B.AMinghsin University of Science and Technology (Two-Year College) Electronic Engineering Work Experience Senior Test programmer • Robert Bosch * Based on ISO27001, NIST, ISO 31000, IEC 62443, GDPR, Mitre Att&ck, ETSI EN, and CSF 2.0 standards, I develop and implement secure solutions for product projects and supply chains. This includes various security solutions throughout the product development lifecycle and up to decommissioning, as well as project architecture reviews. * According to headquarters' security quality requirements (based on IEC 62443, ISO 27001, CSF 2.0 standards), data security management/internal audits

them in resolving customer issues and complaints. Employed effective and strategic communication to understand customer needs, resulting in 74% customer satisfaction rating inMonitored and analyzed user feedback on Google Play, Apple Store, and ASUS Cloud's official forum daily. Presented detailed analysis in weekly meetings with senior management, product, and marketing departments to enhance the user-friendliness of company products and services. Provided mentorship to new customer support specialists, ensuring they understood job requirements, developed essential skills, and worked effectively as a team. Successfully trained four new staff members to date. EDUCATION National Kaohsiung University