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Avatar of Frank Ramaglia Jr..
Avatar of Frank Ramaglia Jr..
Service Desk Consultant Level 2 @Wolf Consulting LLC
2023 ~ Present
Technical Support Specialist
Within one month
Frank Ramaglia Jr. Technical Support and Implementation Specialist CASTLE SHANN, PA 15234, USA Network Engineer and Support Professional with over 18 years of successful experience in desk side / remote support and network configuration. Recognized consistently for performance excellence and contributions to success in the MSP industry. Strengths in troubleshooting and installation backed by training in Microsoft products and cloud services. Work Experience Service Desk Consultant Level 2 • Wolf Consulting LLC JunePresent - Assist customers with day to day issues. - Provide remote support for users at various locations around Southwestern PA. - Troubleshoot, diagnose, and repair
Troubleshooting
Evaluations
Phone System Administration
Employed
Open to opportunities
Full-time / Remote Only
More than 15 years
ITT Technical Institute
Computer Network Systems
Avatar of Ryno du Toit.
Avatar of Ryno du Toit.
IT Consultant @Supportwave
2023 ~ Present
IT Engineer MSP
Within six months
Ryno du Toit I am highly driven and motivated, I have strong interpersonal and communication skills to effectively interact with stakeholders from different backgrounds and levels of the organization, I am able to bridge the gap between technical and non-technical stakeholders, and ensure that everyone is on the same page. I am able to prioritize and manage multiple tasks and projects simultaneously, and adapt to changing requirements and timelines. City of Johannesburg Metropolitan Municipality, South Africa Work Experience IT Consultant • Supportwave - MSP AugustPresent Delivering remote and on-site support with excellence, with a focus on customer satisfaction
Microsoft Office
Time Management
Project Management
Employed
Full-time / Remote Only
More than 15 years
Damelin
Information Technology
Avatar of Junhao Huang.
Avatar of Junhao Huang.
Senior Software Engineer @Delta Electronics, Inc.
2021 ~ Present
Senior Software Engineer
More than one year
Hwmon, FAN duty) - 1G/10G/40G Lan Port pktgen loopback test (Intel/Marvell) >>Wireless - Integrate WNC WIFI AP module with Lanner board - BCMac WIFI module porting driver and use WPA encryption connect to the WIFI AP - Sierra/Quectel M2M LTE porting driver, familiar with QMI Modem mode get sim info and connect to the small cell 學歷National Taipei University of Technology Graduate Institute of Automation TechnologyChina University of Science and Technology Department of Electrical Engineering 技能 Embedded Linux C Shell Python SQL Server WLAN Data Center Wireless Networking 語言 English — 中階
Embedded Linux
C
Shell
Employed
Full-time / Interested in working remotely
4-6 years
National Taipei University of Technology
Graduate Institute of Automation Technology
Avatar of Marcio Rubens.
Avatar of Marcio Rubens.
IT support @Storex CA
2020 ~ Present
CTO
More than one year
high availability environments with dedicated servers based on the concept of Cloud Computing (Proxmox and OpenVZ). Montreal, CA [email protected] - Firewall - Switch/Router/LB - Network Management Software - IPS / IDS - BGP Design and Implementation - TCP/IP protocols - Proxmox - Ceph - AWS - CentOS, Debian, Ubuntu - Wireless Networking - Mod_Sercurity for Web App Work Experience  Storex CA, IT support, Oct 2020 ~ Present • Configuring Web systems to collect information via the Bacnet / ModBus Protocol. • Implementation of atmospheric data collectors in fruit and plant cultivation establishments. DialHost Internet, CTO, Jun 2017 ~ Aug 2020 • Responsible for
Firewall
TCP/IP protocols
Cloudstack
Employed
Full-time / Interested in working remotely
More than 15 years
Pontifícia Universidade Católica de Minas Gerais
Graduate in Information Security Management
Avatar of Chien-Chi Kao.
Avatar of Chien-Chi Kao.
Researcher @Chunghwa Telecom
2018 ~ Present
AI工程師、機器學習工程師、深度學習工程師、資料科學家、Machine Learning Engineer、Deep Learning Engineer、Data Scientist
Within one month
1xGLjG ) and my LinkedIn ( https://www.linkedin.com/in/chien-chi-kao-68ab391a4/ ). Taipei, Taiwan∣∣ [email protected] Education Ph.D., Computer Science, National Tsing-Hua University (NTHU), Hsinchu, TaiwanGPA: 4.0/4.0 Investigated wireless networking and algorithms (Advisor: Prof. Shun-Ren Yang). Experience Data Scientist, Chunghwa Telecom, Taipei, Taiwan Janpresent • Worked on AI and Networking (programmed in Python with TensorFlow/Keras, Numpy, Pandas, Scikit-Learn, and SQL), and published 3 international papers in 2020 : Led the network traffic prediction project
Algorithms
Wireless Networking
ai
Reputation Credits4
Employed
Full-time / Interested in working remotely
6-10 years
National Tsing Hua University
Computer Science
Avatar of the user.
Avatar of the user.
Past
Sales Department Specialist @Unitrec
2020 ~ 2020
International sales manager
More than one year
Sales & Customer Service
Sales & Marketing
Management Skills
Unemployed
Full-time / Interested in working remotely
More than 15 years
Kiev National University of Civil Engineering and Architecture
Civil Engineer
Avatar of the user.
Avatar of the user.
Past
Director, Global Service Support @Digital Signage & IPC industry, New Taipei City, Taiwan
2018 ~ 2020
lead of customer service, solution sales, pre-sales, project management
More than one year
Project Management
Troubleshooting
Demonstration
Unemployed
Full-time / Interested in working remotely
More than 15 years
Bowling Green State University
Computer Science
Avatar of the user.
More than one year
Friendly
Learning
Caring
Full-time / Interested in working remotely
10-15 years
Avatar of Jonathan A. Rios.
Avatar of Jonathan A. Rios.
Arquitecto de Comunicaciones Unificadas @COMWARE S.A.
2019 ~ Present
Ingeniero Preventa
Within one month
Enghouse Interactive Contact Center o CX: CCaaS, CRM, ACD, CTI, KPIs, AHT, COPC, EWT, Avaya Oceana, CMS, CCE, BCMR-D, Aura Contact Center, Voice Portal, Experience Portal, POM, WFO & WFM, Preview, Progresive, Predictive ; Avaya IP Office Contact Center IPOCC. Automatizacion: C hat Bots, Voice Bots, NLP o NLU , Inteligencia Artificial, SMS Automation, RPA. Hoteleria : PMS, Duvoice, Tiger, PCSistel, Zeus, Informatec Brasil, Micros Fidelios Opera, Call Accounting Software, Teledex, Telematrix, Lutron. Virtualizacion: SaaS, Software Defined Networking SDN, Fabric Networking, Open Networking. LAN y Wireless: Avaya Networking & Wireless Architectures, Wireless WiFi Site Surveys, Cisco Mer...
Avaya
Comunicación y colaboración
Persuasion
Employed
Full-time / Interested in working remotely
10-15 years
Embassy English School
General English C1 (Beginner to Advanced C1)
Avatar of 張恩瑞.
Within six months
立完成。 任職正文期間也負責產品GUI之開發 。 嵌入式系統整合 基於OpenWRT之嵌入式系統整合, 參與Wifi Router/AP之產品開發, 具有DHCP、NetworkingWireless、GUI、Firewall等相關功能之開發及整合經驗,產品中也包含具有遠端控制(WS/MQTT/TR069)之相關功能,期間也經歷了一個產品從
Engineering
Full-time / Interested in working remotely
6-10 years
YZU
IT

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.