Enghouse Interactive Contact Center o CX: CCaaS, CRM, ACD, CTI, KPIs, AHT, COPC, EWT, Avaya Oceana, CMS, CCE, BCMR-D, Aura Contact Center, Voice Portal, Experience Portal, POM, WFO & WFM, Preview, Progresive, Predictive ; Avaya IP Office Contact Center IPOCC. Automatizacion: C hat Bots, Voice Bots, NLP o NLU , Inteligencia Artificial, SMS Automation, RPA. Hoteleria : PMS, Duvoice, Tiger, PCSistel, Zeus, Informatec Brasil, Micros Fidelios Opera, Call Accounting Software, Teledex, Telematrix, Lutron. Virtualizacion: SaaS, Software Defined Networking SDN, Fabric Networking, Open Networking. LAN y Wireless: Avaya Networking & Wireless Architectures, Wireless WiFi Site Surveys, Cisco Mer...
Full-time / Interested in working remotely
Embassy English School・
General English C1 (Beginner to Advanced C1)