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Avatar of Todd Jacobsen.
Avatar of Todd Jacobsen.
Past
Customer Success: Strategic Accounts and Escalations @Zendesk
2022 ~ 2023
Strategic Customer Success
Within six months
Todd Jacobsen Dynamic and results-focused professional with an extensive track record in Customer Success, Strategic Operations, and Operational Excellence. I excel in leading cross-functional projects and driving change management initiatives while fostering collaborative, team-oriented environments. My experiences across several renowned organizations highlight my expertise in strategic agenda execution, complex problem-solving, and the orchestration of leadership team meetings. Newbury, MA, USA Work Experience Customer Success: Strategic Accounts and Escalations • Zendesk JanuaryJune 2023 As a member of the Customer Experience (CX) and Insights Leadership Team, I had full responsibility for the design, implementation and management
CRM software
Salesforce
Tableau
Unemployed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
MIT Sloan Executive Education
Mastering Design Thinking
Avatar of Jared Scott.
Avatar of Jared Scott.
Past
Founder @高低軟體資訊有限公司 (Variable)
2017 ~ Present
Front-End / Back-End / Full Stack Web Developer
Within two months
Jared M. Scott CEO & Founder @ Variable Taipei City, Taiwan Entrepreneur, Software Engineer, & Founder. Interested in the intersection of humanity and technology. Believes in increasing transparency of engineering practices. Uses experiences from living abroad in Japan and Taiwan to create empathic & culturally sensitive designs. Focus on cross cultural design. https://variable.team/ Work Experience MayPresent Founder 高低軟體資訊有限公司 (Variable) Variable designs software for industries such as adTech, Fitness, Health, and Education. Variable has engagements with some of the worlds largest companies
Javascript
React.js
Python
Unemployed
Full-time / Interested in working remotely
More than 15 years
University of Washington
Informatics
Avatar of the user.
Avatar of the user.
Domestic Dynamo @The Maduzia Household
2018 ~ Present
Data Analyst, Product Manager, Business Analyst
Within one year
Microsoft Office
Leadership + Management
Communication Skills
Employed
Full-time / Remote Only
10-15 years
University of Illinois at Urbana-Champaign
Political Science and Government

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.