website AI Chatbot. Conducted extensive data collection for data analysis, summarizing 61 usage scenarios (e.g., specification inquiries, product comparisons, order statuses, promotional activities), and designing usage flows and interfaces to create a user-friendly online intelligent customer service. Key Skills/Responsibilities - Competitive research and analysis - User interview, Analysis, Persona, User Journey Map - IA - information architecture - LUI Flow, LUI Wireframe Freelance • Self-employed FebAugProviding customized UX/UI design solutions for various clients, including websites, mobile apps, and software interfaces. Key Skills/Responsibilities - Conducted analysis and user research, ensuring design solutions met their
Full-time / Interested in working remotely
Shih Chien University・
Communication Design