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Daerah Khusus Ibukota Jakarta, Indonesia
Indonesia
Jakarta, Indonesia
Customer Service
Corporate services
Tech
Less than 1 year
2-4 years
4-6 years
6-10 years
10-15 years
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Mercu Buana University
Universitas Mercu Buana
Daerah Khusus Ibukota Jakarta, Indonesia
Indonesia
Jakarta, Indonesia
Full-time
Within two months
Team Leader
Bachelor’s Degree
Bachelor
2017
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PT Aplikanusa Lintasarta
PT Perdana Perkasa Elastindo
PT Personel ALih Daya
Interested in working remotely
Non-freelancer
English - Fluent
Indonesian - Professional
English
4-6 years
6-10 years
10-15 years
More than 15 years
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Avatar of Tomy Aryanto Nainggolan.
Avatar of Tomy Aryanto Nainggolan.
Tomy Aryanto Nainggolan
Customer Service Team Lead @PT Aplikanusa Lintasarta
・
2020 ~ Present
Team Leader
Within two months
Tomy Aryanto Nainggolan Customer Service Team Lead Jakarta, Indonesia I love to dig into customer problems and solve them with modern technology. I focus on delivering key outcomes, building amazing teams and quickly adapting to new learnings. I educate, refine and drive myself to be a better person - I am constantly learning because I never settle - I stay calm when faced with adversity - I focus on making high-quality decisions [email protected] tomyaryanto_Work Experience JanuaryPresent Customer Service Team Lead PT Aplikanusa Lintasarta Supervising and managing a team of Inbound Corporate Helpdesk Indosat
Microsoft Office
MS Excel
Analisis
Employed
Full-time / Interested in working remotely
6-10 years
Universitas Mercubuana Jakarta
・
Electrical Engineering

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.