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Rony Chandra Kudus System Administrator & Programmer South Jakarta, South Jakarta City, Jakarta, Indonesia Contact Phone:Email: [email protected] GitHub: https://github.com/blogcacanid/ Work Experience JanuaryPresent Lead System Engineering PT. Loyalty Program Indonesia - Manage Team Engineer. - Manage and monitor all installed systems and infrastructure - Install, configure, test and maintain operating systems, application software and system management tools - Proactively ensure the highest levels of systems and infrastructure availability - Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes

Jerry Chen (陳致霖） Professional in CRM, Digital Integration and Project Management. Taipei, Taiwan [email protected] Education -MSc in Marketing Management – Southampton University, United Kingdom -Bachelor in Business Administration – Fu Jen Catholic University, Taiwan Experience Clarins Group, JunPresent (CRM Manager – Head of CRM and Customer Care department) Planned and developed Member-Centic eco-sysetem with integrating digital tools and systems.( Adobe Campaign, Cockpit, LINE OA, Tableau, e-Stamp, Chatbot, Clienteling tool) Built customer journey flow for marketing automation with different touch point and communication tool which induce 5% incremental of the repurchase rate.