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allowed savings of 200k€/year; • Pilot study implementation, allowing new solutions and technologies to be tested. Education Porto Business School - Business Intelligence & Analytics - Analyze a set of raw data (dump from main DB) using SQL and MySQL; - Create an ETL; - Extract meaningful KPI's and create dashboards with Tableau for visual analyses; - Build models for target marketing and forecasting; - Define clusters and find interesting patterns. FEUP - Master in Mechanical Engineering Skills Language: Portuguese (Native) | English (Fluent) | Spanish (Fluent) IT Knowledge: VBA Programming for Excel, SAP, RapidMiner, Pentaho, Tableau, SAS, MicroStrategy, PowerBI. Knowledge in Python, R and

Grace Lu 盧思妤 Customer Feedback Planner • Taipei，TW • [email protected] 目前任職於GOGORO，致力于提供所有客戶服務，管理並提升客戶滿意度。 5年工作經歷，參與第一線客服中心服務、管理外包客服，另有多年流程改善、運營管理事務。參與專案管理、產品開發、市場行銷。 I am working for SaaS software company

相關產業之儀表板數據專案與平台建置 Google Adwords 入門認證、Google基礎數位行銷認證、Tableau Desktop Cetified Associate 軟實力 ：提案與簡報技巧、產品介紹及解說銷售、報表開發與管理、工作說明書撰寫、專案管理架構及專案說明 硬技能 ：Tableau(視覺化分析)、Tableau Server架構與建置、Tableau Prep、SQL、Python

suppliers that give the team the most resources and profit potential. Skill • Account management, risk & cost analysis, schedule control, strategy planning. • Familiar with the background of Information technology and solution selling. • Strong communication and presentation skills. •Visual analysis to find business data insight using tools like Tableau. • Oracle, SAP, ERP, BPM, RPA, CRM, Microsoft Office. Work Experience JulPresent Sales Executive SYSTEX Corporation -Created more than 150 new enterprise customers, and brought in new opportunities for teams. -Completed 500 projects and successfully closed them to make the profit come true. -Enhance the revenue

of analysis reports by developing programmatic analytical apps, including HTML, JavaScript, SQL, Python, Flask. Systematically envision digital performance and inventory opportunity. .Create an analytical pipeline to visualize data from Google Analytics API, internal MySQL, Salesforce SOQL to actionable digital strategy, marketing performance, using SQL, Python, R, and Tableau .Thrive in a cross-functional team to improve the 5% retention rate by consolidating patterns on pricing, promotions, and products fromclients' digital campaign data. .Streamline analyzing process fordealers, OEM, large group customers' attribution, ROI, Velocity reports including 30+ critical digital marketing index such as New

5 orang, underwriting pengolah data, bagian klaim untuk kendaraan maupun non kendaraan, finance, collection , konten media sosial, dan analis kerugian asuransi. Menjadi penanggungjawab serta ikut andil dalam mengerjakan semua hal dan pekerjaan diatas demi mencapai hasil yang terbaik sesuai kebutuhan perusahaan. Mampu mengoperasikan program keuangan seperti Accurate dan software penunjang lainnya seperti Microsoft Office (Excel Advance), Outlook, Ms Team. Mengolah data menggunakan software seperti SQL, Tableau, Power BI, Basic Phyton. Menguasai basic design graphic untuk editing demi kebutuhan konten sosial media, seperti Photoshop dan Canva. Serta sedikit menguasai AI (Artificial Intelligence) tools sebagai penunjang pekerjaan

戰及專案！ 技能 專業技能 跨部門溝通與協調 行銷規劃與執行 異業合作規劃與執行 提案企劃規劃 KOL 合作洽談 電腦及設計軟體 Photoshop Tableau Word PowerPoint Excel 語言能力 中文 英文 台語 證照 IETLS 6.0 TIMS 行銷企劃證照 華語導遊人員證照 學歷 University of Leeds Advertising and Marketing 碩士學位