Sr. Inspection Process Engineer @Corning Incorporated
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2018 ~ Present
Technical support engineer
Within two months
Caspar Wu Sr. Inspection Process Engineer Taichung City, Taiwan Dedicated Smart Manufacturing with +10 Years of Experience Senier Process Engineer specializing in inspection system. Well-versed in hands on skill, inspection system troubleshooting , handling customer complaints, improving yield, and reducing downtime/cost. Assist the company digital transmission by deploying big data [email protected] Work Experience Sr. Inspection Process Engineer • Corning, Technology Dept. 2018/07 - now Inspection system owner .Responsible for 21 production lines' inspection systems include 3 different manufacturers. .D iagnose downtime or quality issues through analysis of
Jiang Sirius Creative problem solver & seasoned Backend Engineer (7+ years) | Master of Node.js & Python | Architecting performant, cloud-based solutions | Driving engagement & optimizing systems | Eager to contribute & amplify your tech stack. Hong Kong Work Experience Back-end Engineer • Commenter.ai Decemberpresent • Achieved a 10% increase in comment generation throughput through performance optimization techniques •Implemented a novel algorithm that improved comment relevance by 15%, leading to increased user engagement •Developed a scalable data processing pipeline that allowed for frequent AI model updates, enhancing comment accuracy •Collaborated with the AI and frontend teams to ensure flawless integration and
Customer Success: Strategic Accounts and Escalations @Zendesk
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2022 ~ 2023
Strategic Customer Success
Within six months
innovative "Account Save and Growth" program, focusing on customer satisfaction, risk mitigation, and growth opportunities. Directly engaged with more strategic customers at the C-Suite and SVP levels to create white-glove strategic account plans, enhancing communication and alignment on business objectives to ensure long-term success. Introduced data-driven models for customer health scoring, driving effective customer prioritization. Established a CX Governance Council for cross-functional collaboration and meeting retention goals and identifying new areas of cross-sell / up-sell. Executive Customer Success Manager • Citrix JulyDecember 2021 Formulated and executed strategies to drive enterprise
. D eveloped and released Shopify payment app that compiles with GDPR regulations. Software engineer • Advant Analytics Tactics Ltd. 析數智匯 • DecJul 2021 Java/ C#/ .NET framework/ MS SQL / Elasticsearch / Docker/ Azure/ SVN Optimized the performance of data conversion, increasing speed by 50%. Automated the data restoration process, reducing 80% of manual steps. Created Docker images using a Dockerfile and deployed them on an Azure Virtual Machine Side projects Should I wash hair today? Java/Spring boot/PostgreSQL /AWS/Nginx/
Quinton Hong Project Manager, Scrum Master | [email protected] | New Taipei, Taiwan 7 years experienced project manager (Agile, Scrum, Waterfall) 3 years experience in Startup Manage projects from 0 to 1 (PC-H5, Mobile-H5, Android, iOS) Familiar with data analytics such as AARRR and A/B Testing Working Experience Project Manager , Ca Shin Network (SepJun 2022, 1 yr 10 months ) Football Score Website & App from 0 to 1 (PC-H5, Mobile-H5, Android, iOS) Customize Scrum to fit organizations that actually works Cross department communication (Matrix org structure across 2 projects, Taiwan & Hong Kong) Change management
Flexible Creative Know how Other related Experienced with API Platforms like Postman to test and communicate with others Experience in using Eslint and prettier for nice coding quality Language Speaks Mandarin and English Mandarine: native tongue English: fluent on communication TOEIC Golden Certificate GRE 323 TOEFL 104 Education NCCU - Computer Science ,Attended a Kaggle IR Competition, using TFIDF with Porter Stemming to get a result of Top 50% Created an broadcasting Android app "The cheif has something to say", which uses Parse Platform as our cloud audio database. User can broadcast their voice to other users within a certain
HTML/CSS
JavaScript
JavaScript / ES6 / jQuery
Employed
Full-time / Interested in working remotely
4-6 years
NCCU
・
Computer Science
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