Software Project / Product Management
Eliot Chen Customer Service Manager | SaaS | Cloud [Ex-ASUS] • Taipei, Taiwan 6+ years of top-tier experience in Customer Service, Consumer up-sell Strategy and Customer, Stakeholder Management. I'm actively seeking an impacful role in Customer Success/Experience that aligns with a positive culture. My key strengths include user-centric communication, strong emphasis, and problem-solving skills. Work Experience ASUS Cloud ( JunJunCustomer Service Manager AprJun 2023 Up-selling / User Experience Optimization ◆ Analyzing competitors and user journeys, summarizing optimization directions, planning user flows and stories, setting key performance indicators. ◆ A/
Full-time / Interested in working remotely
Chihlee Institute of Technology・
International Business/Trade/Commerce