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. 研發階段OS，Driver與系統問題分析和Debug及回報vendor (Microsoft/ Intel/ NV/ Realtek..etc) 與廠商釐清解決問題。 3. 負責專案(Laptop/ Mini-PC) 的 Driver/ OS issues tracking。 4. 協同廠商負責筆電產品第三方音效EQ Tuning and driver release。 5. 負責專案(Laptop/ Mini-PC) WHQL Test and issue analysis and result submit。 6. 協助各

Shyam Prasad.P Hyderabad, Telangana, India, [email protected] Work Experience Technical Support Engineer • intel SeptemberPresent Completed set up tasks for companies, including installing and configuring ADAS, Telematics systems, DMS ( Driver monitoring system )Maintained proper testing and quality control procedures to deliver consistent service. Trained and supported new and junior Technicians to promote team productivity. Successfully diagnosed and resolved hardware, software and application faults to maintain stability. Technical Support • InfoTrack telematices JulyAugust 2018 Responded to customer emails, calls and live chat regarding technical malfunctions and issues to fix . Provided clear and concise step

evidenced by my engagement in OOB solution, FreeRTOS, Yocto Linux kernel and machine learning with Python. None of aforementioned were previously explored within the company at that time. Work Experience Firmware Engineer • Lanner Electronics Inc. JulyPresent | Taipei, Taiwan Majorly dedicated to PSP(platform software package) , contains Linux driver(port I/O,MMIO, Access processor and SuperIO,Watchdog,hardware monitor and so on),library(IO access,SMBus,IPMI), APIs and utilities OOB solution, based on NUC980 , contains the following features : MQTT, OTA, Power control, schedule events, I2C Slave, I2C Host, support for cellular network(LTE dongle), Ethernet

■ NVMe-MI and PLDM feature validation ■ A queue manager IP of a PCIe Gen5 crypto engine, pre-silicon and post-silicon validation ■ Inventory and laboratory management ■ Microsoft WHQL and VMware IOVP certification Assistant Manager • NEC Corporation MarchJune 2020 | Taipei, Taiwan I/O Device FW/Driver validation, Sever R&D Center ■ Develop HW/SW RAID, Network Interface Controller and SAS/FC HBA ■ Test requirements and specifications ■ Design test cases and scenarios. ■ Validation and failure analysis. ■ Develop test scripts and tools. ■ Project management Achievement ■

MaxLinear Developed and enhanced a Python base Board Design Facility (BDF) tool with Excel integration, enabling automated generation of device tree files and reducing pin conflicts. Deployed Netdata for monitoring on OpenWRT and PrplOS platforms , developing C base custom plugins and web interfaces for a specialized chip. Performed driver functional verification on PrplOS platform during the board bring-up phase to ensure reliable integration and performance. Collected network metrics from the OpenWRT platform using InfluxDB , and visualized them on a customized Grafana dashboard for enhanced network monitoring and analysis. Debugged and resolved customer’s platform software

system, and use docker technology to solve the problem of unstable cross-compiled CMAKE libraries in embedded systems. The more challenging part is how to transmit the real-time modbus connection status to the front end, because the success of the connection is originally determined by the underlying modus driver library lmodbus API. What is interesting is how to transfer the underlying connection status to the upper layer, and the WEB layer must also be able to know whether the connection status is successful or not. Familiar Technology: a. AWS mqtt API b. C+