UX Researcher/Design Researcher
and make strategic recommendations about the new services and the website’s performance for an international training institution. The project includes desktop research, GA analysis, Hotjar, 8 competitive analysis, 5 stakeholder interviews, 6 in-depth interviews, 5 focus group discussions, 1 prototype, and the final strategic recommendations. The project was presented to the board of directors and got a 30 out of 30 satisfaction feedback. Design Researcher • Walmart JunMay 2021 Worked as a design researcher/service designer in the UX team of the digital transformation department. In charge of executing research and project management.
Full-time / Interested in working remotely
Savannah College Art and Design・
Service Design