Cover letter 

Dear manager:

 My master's degree in Digital Communication and Multimedia with a management concentration at Northeastern University. I have a strong enthusiasm for digital media, both design and development the website industry. I am willing to learn and collaborate on new things with the team. I believe that my experiences, skills, and education will be a great fit for the job. 

 The job in Marlabs was as a Web Programmer. I have developed experience by using HTML, CSS, JavaScript, jQuery, AJAX, and JSON to create an official website. My responsibility was creating user flow, wireframe, and prototype and helping Front-end developers to create HTML and CSS. When I meet the problems I have the ability to learn by myself and grab the experience of mistakes. 

 I am a Senior game UI designer in Winhua. I collected and planned the project for Philippine sales.After I understood their needs I created the workflow, Wireframe, and Prototype via Axure RP and Moqups. Meanwhile, I also use HTML/CSS and Javascript skills in the web platform project. In this job, as a team leader, I managed team members' jobs and cooperated with front end developers, PM and designers to meet the business goals. 

As a UI designer in OSP, the first project that I was involved in was the Mario project in Japan. In this project, I would collect all requirements from marketing sales. After I communicated with users, and business analysts for requirements I have created a persona for the project and started to analyze how to solve their pain points. Meanwhile, I also created a functional map, and user flow to deal with different features that would show on the layout with the product owner and front-end team. After that, I conceptualized the original ideas for layout with wireframe on the Moqups and Sketch. When dealing with diverse modules, I would set up an user-ability test to test whether the user would understand the design. Then eventually, modified the design with user feedback.

I joined ASO mobile POS projects in the second year of OSP. Before we started the project, I visited the first-line salesperson to understand their work and needs and observed their daily behaviors. After that, we brainstormed and took a kept off meeting with technical departments in Aso. I also have a stakeholder interview to know the mission of the first stage of the project. I cooperated with the ASO UX/UI designer by using card sorting, flows, sketch, and design system to build the User interface on Adobe XD in the Lean UX process. We also set up the usability task and exam to understand users' feedback. When we collected feedback from all users via Google Analytics and survey, we began to redesign the original assumptions. We continue this mode of cooperation until now we are still developing different module requirements.

At the end of the second year, OSP still moved their business to SAAS service. I joined the warehouse management system MVP project with the developer's team. I also used those UX methods to design the MVP. However, there is something different. This time I don’t have a chance to connect with users at the beginning, hence me create the product based on the Product owner and past experience. I put forward the hypothesis of the first version, and then revised the process and interface again and again through continuous discussions with engineers and a PM. Before we launched the first version, we got two clients to do the usability test. After three months of testing and modification, we finally launched the version of MOVEX | logistic business at the end of 2021.

 The above is my experience, I would appreciate an opportunity to meet with you to discuss my candidacy in further detail. Please feel free to contact me at 0966-332-638 or at [email protected] Thank you very much for your time and consideration. 

 Sincerely, 

 Ssu Hui Ho