Shakila McKnight

(860) 349-6048

Child Care Profressional

  New Haven, CT, USA

My name is Shakila McKnight and Im a young childcare professional with a high level of patience and an immense amount of love and compassion for children. My many years or experience  have provided e with not only the knowledge but also the many subtle interpersonal skills needed to be a positive influence on the children I am trusted to help to protect and to raise on a daily basis.

Work Experience

Nanny  • Private- Joanne Sciulli

Aug 2015 - Present

Organize creative activities and educational games

Teach children appropriate social behaviors, such as being respectful to each other and helping out with chores

Work with parents to ensure children’s growth and social development

Perform housekeeping tasks as needed

Ensure children’s safety during indoors and outdoors activities

Take care of children in case of injury or illness

Transport children to and from school and extracurricular activities

P.C.A.  •  Oasis Health At Home

July  2019 -Present (No clients atm)

Complete daily household chores, such as laundry, dishes, floor cleaning, and bathroom maintenance as required.

Lead patients through daily exercises as prescribed by physical therapist to improve range of motion.

Provide detailed documentation of patient and caretaking activities.

Assisted clients with all manner of personal hygiene, including shower, tub or bed bathing, oral care, and hair, nails, and skin.

Ensured clients could use toilet facilities without assistance or helped when necessary.

Prepared daily meals and snacks, both healthy and easy to reheat, as necessary.

  •  

Call Center Rep  •  Town Fair Tire

Oct 2020 - Jan 2021

Managed large amounts of inbound and calls in a timely manner

Kept records of all conversations in our call center database in a comprehensible way

Seized every opportunity to up sell products when they had arisen

Identified customers’ needs, clarified information, researched every issue and provided solutions and/or alternatives

Education

Jan 2012

New Haven Adult Education

GED

Skills

Active Listening

Customer Service

Communication 

leadership Skills

Interpersonal skills

Time Manangaet 

problem solving 


Language


  • English
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