Shakila McKnight
(860) 349-6048
Child Care Profressional
New Haven, CT, USA
My name is Shakila McKnight and Im a young childcare professional with a high level of patience and an immense amount of love and compassion for children. My many years or experience have provided e with not only the knowledge but also the many subtle interpersonal skills needed to be a positive influence on the children I am trusted to help to protect and to raise on a daily basis.
Work Experience
Nanny • Private- Joanne Sciulli
Aug 2015 - Present
Organize creative activities and educational games
Teach children appropriate social behaviors, such as being respectful to each other and helping out with chores
Work with parents to ensure children’s growth and social development
Perform housekeeping tasks as needed
Ensure children’s safety during indoors and outdoors activities
Take care of children in case of injury or illness
Transport children to and from school and extracurricular activities
P.C.A. • Oasis Health At Home
July 2019 -Present (No clients atm)
Complete daily household chores, such as laundry, dishes, floor cleaning, and bathroom maintenance as required.
Lead patients through daily exercises as prescribed by physical therapist to improve range of motion.
Provide detailed documentation of patient and caretaking activities.
Assisted clients with all manner of personal hygiene, including shower, tub or bed bathing, oral care, and hair, nails, and skin.
Ensured clients could use toilet facilities without assistance or helped when necessary.
Prepared daily meals and snacks, both healthy and easy to reheat, as necessary.
Call Center Rep • Town Fair Tire
Oct 2020 - Jan 2021
Managed large amounts of inbound and calls in a timely manner
Kept records of all conversations in our call center database in a comprehensible way
Seized every opportunity to up sell products when they had arisen
Identified customers’ needs, clarified information, researched every issue and provided solutions and/or alternatives
Education
Jan 2012
New Haven Adult Education
GED
Skills
Active Listening
Customer Service
Communication
leadership Skills
Interpersonal skills
Time Manangaet
problem solving
Language
- English
