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Shamma Esoof 

Creativity | Communications | Community

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| Award winning photographer |

| Community builder with a focus on the arts |

| Published writer, highly skilled in writing, editing and content creation |

| Eight years of international experience at World Health Organization (WHO) |

| Living in Klang Valley, Malaysia for the past 13 years |

| Native English and French speaker | 

Community Engagement Officer
Cyberjaya, MY
[email protected]

Video Resume

Present career at a glance...


Click on the logo to view the portfolio

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PHOTOGRAPHER

IMAGERY BY SHAM | January 2010 – Present  

Creating Award Winning images and enchanting portraits. Ranging from corporate to fine art. 

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HEAD OF STORIES (WRITER)  

LEADAPRENEUR | April 2018 – Present  

Crafting engaging and inspiring stories on personal and professional transformation of ordinary people who became extraordinary due to their innovative ideas. 

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COMMUNITY ENGAGEMENT OFFICER

WHO GLOBAL SERVICE CENTER STAFF ASSOCIATION August 2018 – Present  

Building bridges between people in creative ways. 

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SENIOR SERVICE DESK ANALYST

WORLD HEALTH ORGANIZATION

November 2015 – Present 

Contributing to WHO's mandate which is the highest level of health for all people. 

Achievements


Career history and summary of awards and projects

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PHOTOGRAPHER

IMAGERY BY SHAM | January 2010 – Present    

Creating Award Winning images and enchanting portraits. Ranging from corporate to fine art.

https://500px.com/shamjolimie  


- 2013 Maybank Photography People’s Choice Award 

- 2014 Smithsonian Altered Image Category Award 

- 2014 Grand Prize Winner of Capture the Moment International Contest 

- 2015 500px Anniversary 2nd runner up prize

- Published in several international online and print magazines such as BBC

- Participated in group art exhibitions across the world

- Three solo exhibitions 

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HEAD OF STORIES (WRITER)    

LEADAPRENEUR | April 2018 – Present

Crafting engaging and inspiring stories on personal and professional transformation of ordinary people who became extraordinary due to their innovative ideas. 

https://www.leadapreneur.com/blog


- Published on various online platforms such as the official blog, Instagram, Facebook, LinkedIn, etc

- Published in the Accelerator program graduation booklet


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COMMUNITY ENGAGEMENT OFFICER  

WHO GLOBAL SERVICE CENTER STAFF ASSOCIATION (GSCSA)

August 2018 – Present

GSCSA is an association by staff, for staff. Building bridges between people in creative ways.


COMMUNICATIONS OFFICER 

WHO GLOBAL SERVICE CENTER STAFF ASSOCIATION (GSCSA)

July 2017 – August 2018  


- Designed and implemented the first ever Arts Program at WHO Global Service Center by delivering a series of art workshops; with the goal of fostering relationships across teams and reducing stress at the workplace 

- Launched the first ever Diversity Day in line with UN Day of Peace - Co-Hosted the first ever Respectful Workplace Day, WHO-wide initiative to improve the work relationship among WHO staff. 

- Launched the "Sharing Sessions", the first ever talk series for GSCA Executive Committee to present important updates on staff policy 

- Hosted the first ever International Women’s Day Open Mic 

- Successfully ran communications for events aiming to foster team spirit 

- Led discussions on Mental Health and Anti-Harassment Policy at the Global Executive Meeting 2018 

- Designed the official visual identity of GSCSA

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SENIOR SERVICE DESK ANALYST

WORLD HEALTH ORGANIZATION | November 2015 – Present 

Contributing to WHO's mandate which is the highest level of health for all people.


- Trained 200+ staff at GSC campus on functionality and also on incidents, requests, knowledge and problem management. ServiceNow provides service management for every department including IT, human resources, procurement, finance and more. 

- Trained service desk agents, IT focal points and admin assistants on the new Identity Self which is an Identity and Access Management tool 

- Designed Standard Operating Procedures on Identity Self Service System 

- Wrote 25+ articles for the Knowledge Base used by all agents 


SERVICE DESK ANALYST

WORLD HEALTH ORGANIZATION | October 2010 – November 2015 


RECENT WORK
Find Your Mojo Retreat: A to Zen
A Photo Story created by Shamma Esoof

FIND YOUR MOJO RETREAT: A TO ZEN

Reference:  IRWAN SHAHREZZA | Help Desk Manager | [email protected] | +60122486085