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<html><head></head><body><div class="row general general-profile-6"><div class="col-sm-12"><h1>EKI FERNANDI</h1><h4>BANKER</h4><p>Customer Service Specialist with more than 3 months work experience. Able to handle high volume calls and have strong interpersonal skills. Successfully built a new customer retention program that increased customer loyalty by up to 20%</p><p><span class="fr-myicon fr-deletable black fr-myicon-img icon" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons/black/popular/marker.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span>&nbsp;West Sumatra, Indonesia</p><p><a target="_blank" href="https://mobile.twitter.com/Eki19" rel="nofollow noopener"><span class="fr-myicon fr-deletable black fr-myicon-img" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons//black/social_media/twitter.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span></a>&nbsp;&nbsp;<a target="_blank" href="https://mobile.facebook.com/eki_fernandi" rel="nofollow noopener"><span class="fr-myicon fr-deletable black fr-myicon-img" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons//black/social_media/facebook.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span></a></p></div></div><div class="row heading heading-work-experience-2"><div class="col-sm-12"><h2>Pengalaman Kerja</h2></div></div><div class="row repeater bottom-border repeater-work-experience-2 bottom-border-work-experience-2 repeater-end"><div class="col-sm-5"><p><span style="color: #888;">Februari 2020 - Desember 2021</span></p><h3>banker</h3><h4>PT. Bank Rakyat Indonesia (Persero) Tbk.</h4></div><div class="col-sm-7"><p>I am an expert in Islamic financial management and management systems. have excellent public speaking so as to convince potential customers. During my internship experience, I was able to attract 10 potential customers.<br></p></div></div><div class="row heading heading-education-4"><div class="col-sm-12"><h2>Pendidikan</h2></div></div><div class="row repeater repeater-education-4 repeater-end"><div class="col-sm-1"><img class="logo fr-rounded" src="https://spa-assets.cakeresume.com/assets/a20f9b6f3eddbda6d140326fb089ecec.png" loading="" style="aspect-ratio: 128 / 128;"></div><div class="col-sm-5"><p><span style="color: #888;">2020 - 2023</span></p><h3>IAIN Bukittinggi</h3><h4>Islamic Banking</h4></div></div><div class="row heading heading-tag-3"><div class="col-sm-12"><h2>Skil</h2></div></div><div class="row repeater repeater-tag-3 repeater-end"><div class="col-sm-12"><p><span class="fr-class-skill-tag"><span class="fr-myicon fr-deletable color logos fr-myicon-img" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons/color/popular/verified.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span>&nbsp;&nbsp;Word</span>&nbsp;&nbsp;&nbsp;<span class="fr-class-skill-tag"><span class="fr-myicon fr-deletable color logos fr-myicon-img" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons/color/logos/powerpoint.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span>&nbsp;&nbsp;PowerPoint</span>&nbsp;&nbsp;&nbsp;<span class="fr-class-skill-tag"><span class="fr-myicon fr-deletable color logos fr-myicon-img" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons/color/popular/verified.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span>&nbsp;&nbsp;Excel</span>&nbsp;&nbsp;&nbsp;<span class="fr-class-skill-tag"><span class="fr-myicon fr-deletable color logos fr-myicon-img" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons/color/popular/verified.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span>&nbsp;&nbsp;Teamwork &amp; Leadership</span>&nbsp;&nbsp;&nbsp;<span class="fr-class-skill-tag"><span class="fr-myicon fr-deletable color logos fr-myicon-img" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons/color/popular/verified.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span>&nbsp;&nbsp;Communication</span>&nbsp;&nbsp;&nbsp;<span class="fr-class-skill-tag"><span class="fr-myicon fr-deletable color logos fr-myicon-img" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons/color/logos/solidworks.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span>&nbsp;&nbsp;SolidWorks</span>&nbsp;&nbsp;&nbsp;</p></div></div><div class="row heading heading-tag-3"><div class="col-sm-12"><h2>Languages</h2></div></div><div class="row repeater repeater-tag-3 repeater-end"><div class="col-sm-12"><p><span class="fr-class-skill-tag"><span class="fr-myicon fr-deletable color logos fr-myicon-img" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons/color/popular/verified.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span>&nbsp;&nbsp;Indonesian — Native or Bilingual</span>&nbsp;&nbsp;&nbsp;<span class="fr-class-skill-tag"><span class="fr-myicon fr-deletable color logos fr-myicon-img" style="background: url(https://spa-assets.cakeresume.com/assets/editor/icons/color/popular/verified.svg);"><span class="fr-icon-space-wrapper">&nbsp;</span></span>&nbsp;&nbsp;English — Beginner</span>&nbsp;&nbsp;&nbsp;</p></div></div></body></html>

EKI FERNANDI BANKER Customer Service Specialist with more than 3 months work experience. Able to handle high volume calls and have strong interpers...

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Customer Service Specialist with more than 3 months work experience. Able to handle high volume calls and have strong interpersonal skills. Successfully built a new customer retention program that increased customer loyalty by up to 20%