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Bob LAI


• 6+ years as back-end software engineer in e-commerce field. (PHP, JavaScript, MySQL, Oracle DB) 

• 3+ years as Project Manager and Scrum Master (SDLC and Agile development) 

• Master degree in Information Management - National Central University 

• 2013-2018 in Rotaract Club of Taipei East

Software Engineer
Taipei,Taiwan
[email protected]

WORK EXPERIENCE

Chunghwa Telecom , Project Manager, Jan 2022 ~ Now

• Created Power BI dashboards to track the progress of internal system cloud migration and used Redmine to manage WBS.(more than 50+ systems) 

• Used Power BI dashboards to integrate internal Azure, GCP and AWS cost data for cost optimization purpose.(100+ views /month) 

• Led cloud architecture discussions with the cloud service provider and stakeholders. (more than 20+ systems)

Globalnet , Information Technology Manager, Aug 2020 ~ Dec 2021

• Implemented issue tracking tool and internal communication tool to improve work efficiency.(JIRA, Teams) 

• Troubleshooting server and network Infrastructure Issues (6 areas and 1 data center in Eastern Asia) 

• Doing processes improvement in IT team, such as development process and computer settings process. 

• Implemented lazy load to improve the purchase order search loading speed by 60% using PHP and JavaScript. • Made a decision to buy enough laptops for WFH before the COVID-19 pandemic in Taiwan. 

• Setup the process of backup recovery of quotation system and performed disaster recovery test. 

• Planned and assessed data center hardware upgrade project. (Total budget near NT$ 3 million) 

• Recruited a new member of IT team, supervised a team of 2 software engineers, 1 project manager and 1 mis engineer.

Fujisoft Incorporated , Project Manager, Aug 2019 ~ Apr 2020

• Evaluated existing systems and procedures by reviewing technical documents and source code for developing system integration solutions.

• New checkout design: created system flow charts diagrams and a demo for new version of checkout process. • Participated in project requirements gathering and workshops with client's Japan and USA team members.

• Served as technical leader on teams with project managers and developers.

• Created functional design documents and implemented Product Information Interface Batch by using VB.NET, XML, MS SQL, Redmine and JIRA.


Main project: E-commerce online store renewal project (Client - A global entertainment company)

YOTTA ONLINE EDUCATION, Software Engineer, Dec 2017 ~ Aug 2018

• Maintained user management system and created new features (course searching and my favorites) for online learning platform using PHP with FatFree framework, JavaScript, MySQL, Bitbucket and AWS.

• Implemented restful API for mobile APP service and updated API documents.

• Joined the rotation of scrum master, managing all sprint events and holding scrum meetings.

• Integrated third-party APIs like Facebook Auth, Firebase Cloud Messaging and e-invoice in back-end system.

PChome Online, Software engineer, Sep 2013 ~ Dec 2017

•Maintained supply chain management system. (At least 1000 vendors and more than 10,000,000 products) •Refactored server-side web application logic for production management system using PHP, JavaScript, MySQL, Oracle DB and Linux.

•Created user logs searching service for call center and improved 75% URL Update Service effectiveness.

•Maintained and created API service for suppliers and vendors.

Main projects :
Ø Online merchandise movement: Created a batch system for suppliers’ production data migration.
Ø Production API: Created an API for suppliers to update the production data.
Ø Shipping process redesign: Added new shipment rule and rebuilt the structure of shipping fee.
Ø Batch modification of merchandise: Create a new function in our product management system that suppliers can update batch production data.

Hon Hai/Foxconn Technology Group, Software engineer, Aug 2012 ~ Aug 2013

• Maintained portal website using ASP.NET(C#) and JavaScript.

• Set up administration of web IIS servers and Oracle DB data.

• Test case/scenarios writing and UAT for new website launch.


Main projects : Sakaisio, Cyber 3C online shop

IBM Taiwan Corporation, INTERN, Jul 2011 ~ Aug 2011

• Participated in the agile development (scrum) of web application.
• Developed the user interface (PC browser and Mobile ver.) of the web application using HTML and Javascript toolkit (dojo).
• Coding in server side for the web application using Apache Wink Server and RESTful interface along with the Eclipse IDE (Java).

AU Optronics Corporation, Software developer Summer Intern, Jul 2010 ~ Aug 2010

• Created a web that combined production data from two departments by using C# language and provided managers real-time information for controlling the production line.
• Added new functions to the M1 department website that displayed and revised the machine maintenance records.

TECHNICAL SKILLS


Back-end

PHP

Ruby on Rails

ASP.net(C# & VB)

Linux(CentOS)

Front-end

Javascript

jQuery

HTML & CSS



Version Control

GitHub

Bitbucket

SVN


Database

MySQL

Oracle



Cloud Platform

Heroku

AWS

GCP

Azure

Issue Trackers

JIRA

Redmine

Power BI

EDUCATION

M.S. National Central University, Information Management

B.S. National Central University, Information Management