At each and every job I strive for excellence, in my performance, and in my appearance, and I always keep and maintain a professional rapport.
January 2017 - February 2022
In Home Support Services Care Provider
San Francisco County IHSS
Household chores, meal preparation and grocery shopping, Administering all medications/Insulin for Diabetics in accordance with a doctor's treatment plan. Bathing, Enemas, experience with syringes as well as administering injections, accompanying clients to and from doctor visits, as well as physical therapy expertise.
February 2020 - February 2021
Community Housing Partnership
Meticulous and highly organized Front Desk Clerk with experience performing general office duties to ensure smooth, efficient office operations. Resident oriented, providing first-rate service to SRO clients, streamlining processes and managing special needs by connecting residents with trauma-informed care and substance-abuse-based programs.
October 2018 - November 2020
Front Desk Clerk
General office duties to ensure smooth, efficient office operations. Resident oriented, providing first-rate service to SRO clients, streamlining processes and managing special needs by connecting residents with trauma-informed care and substance-abuse-based programs.
December 2009 - April 2011
Attended sales conferences to improve relationship building and closing techniques Building a rapport with customers by offering friendly, knowledgeable, supportive customer service Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases I gained in-depth knowledge of the company's product to provide reliable and trusted assistance to customers daily, helping them make informed decisions with purchases. Exceeding daily sales goals with cross-selling and upselling techniques. Providing exceptional customer service
June 2009 - August 2009
Assign employees to specific duties to best suit the needs of the store. Assist employees with cash register during busy shifts. Control costs by effectively negotiating with all vendors. Closing cash drawers and making daily bank deposits. Creating weekly schedules. Evaluate sales personnel on a monthly basis and discuss target goals. Examine merchandise to verify the correct price and no visible damage. Handle all payroll and bookkeeping functions. Maintaining inventory logs and placing orders to restock supplies Resolving all employee and/ customer complaints quickly and efficiently.
February 2007 - March 2008
Ds Home Daycare
Attend to the children's basic needs, including feeding and potty training Communicate clearly with administration and parents on student accomplishments/struggles Evaluate and document student progress Establish clear learning objectives and enforce school rules for behavior. Maintain cleanliness and organization of classroom
February 1997 - October 2007
Covenant Children's Center
Adapt lesson plans and techniques. tend to the children's basics needs, including feeding and bathroom potty training. Communicating with parents about students' accomplishments/struggles, achievements Developed creative activities for student participation and learning. Enforced school rules for behavior. Evaluations / documenting student progress/report cards. Maintaining a safe, stimulating environment for students each year. Maintaining cleanliness and organization of the classroom. Update bulletin boards in accordance to lesson plans for students.
January 2001 - May 2002
Sally's Beauty Supply
Addressed customer service concerns, , resolving issues and ensuring an exceptional shopping experience. Payroll and Bank Deposits .Advising senior management on staffing needs and employee issues Answer the phone. Assist manager in hiring, supervising, and operating procedures Create and manage employee schedules, accommodating individual requests and requirements Design and implement new ideas for customer service and employee satisfaction. Generate reports for management team. Instructing employees in de-escalation of all types of situations. Monitor accounts receivable and accounts payable. Record inventory usage.