Sherre Gaffney

At each and every job I strive for excellence, in my performance, and in my appearance, and I always keep and maintain a professional rapport.

Work Experience

January 2017 - February 2022

In Home Support Services Care Provider

San Francisco County IHSS

Household chores, meal preparation and grocery shopping, Administering all medications/Insulin for Diabetics in accordance with a doctor's treatment plan. Bathing, Enemas, experience with syringes as well as administering injections, accompanying clients to and from doctor visits, as well as physical therapy expertise.

February 2020 - February 2021

Desk Clerk

Community Housing Partnership

Meticulous and highly organized Front Desk Clerk with experience performing general office duties to ensure smooth, efficient office operations.
Resident oriented, providing first-rate service to SRO clients, streamlining processes and managing special needs by connecting residents with trauma-informed care and substance-abuse-based programs.

October 2018 - November 2020

Front Desk Clerk

Solutions

General office duties to ensure smooth, efficient office operations. Resident oriented, providing first-rate service to SRO clients, streamlining processes and managing special needs by connecting residents with trauma-informed care and substance-abuse-based programs.

December 2009 - April 2011

Sales Associate

Gap Inc

Attended sales conferences to improve relationship building and closing techniques
Building a rapport with customers by offering friendly, knowledgeable, supportive customer service
Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases
I gained in-depth knowledge of the company's product to provide reliable and trusted assistance to customers daily, helping them make informed decisions with purchases. Exceeding daily sales goals with cross-selling and upselling techniques. Providing exceptional customer service

June 2009 - August 2009

Store Manager

Susie's Deals

Assign employees to specific duties to best suit the needs of the store. Assist employees with  cash register during busy shifts. Control costs by effectively negotiating with all vendors. Closing cash drawers and making daily bank deposits. Creating weekly schedules.
Evaluate sales personnel on a monthly basis and discuss target goals. Examine merchandise to verify the correct price and no visible damage. Handle all payroll and bookkeeping functions. Maintaining inventory logs and placing orders to restock supplies
Resolving all employee and/ customer complaints quickly and efficiently.

February 2007 - March 2008

Daycare Assistant

Ds Home Daycare

Attend to the children's basic needs, including feeding and potty training
Communicate clearly with administration and parents on student accomplishments/struggles
Evaluate and document student progress
Establish clear learning objectives and enforce school rules for behavior.
Maintain cleanliness and organization of classroom

February 1997 - October 2007

Preschool Teacher

Covenant Children's Center

Adapt lesson plans and techniques. tend to the children's basics needs, including feeding and bathroom potty training.
Communicating with parents about students' accomplishments/struggles, achievements Developed creative activities for student participation and learning. Enforced school rules for behavior.
Evaluations / documenting student progress/report cards. Maintaining a safe, stimulating environment for students each year. Maintaining cleanliness and organization of the classroom. Update bulletin boards in accordance to lesson plans for students.

January 2001 - May 2002

Assistant Manager

Sally's Beauty Supply

Addressed customer service concerns, , resolving issues and ensuring an exceptional shopping experience.
Payroll and Bank Deposits .Advising senior management on staffing needs and employee issues
Answer the phone. Assist manager in hiring, supervising, and operating procedures
Create and manage employee schedules, accommodating individual requests and requirements
Design and implement new ideas for customer service and employee satisfaction. Generate reports for management team. Instructing employees in de-escalation of all types of situations. Monitor accounts receivable and accounts payable. Record inventory usage.

Education

San Mateo County Adult Education

General Education

2015 - 2016

Deanza City College

Early Childcare and Development

1998 - 1999

Westlake High School

General Education

1994 - 1997

Skills


  • Cleanliness
  • Supportive
  • Reliable
  • Relationship Building
  • Highly Organized
  • Management Team
  • Problem Solving
  • Knowledgeable
  • Communication
  • Organize Work
  • Hard Working
  • Leadership
  • MS Office

Languages


  • English — Fluent
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